Childcare Center Director - Bilingual Spanish/English

Tierra Encantada•Powell, OH

2d•Onsite

About The Position

Tierra Encantada, headquartered in Minneapolis, MN is the leader in Spanish immersion early education®, and provides high-quality language immersion education and care to children 6 weeks through 6 years of age. At Tierra Encantada, our values fuel everything we do. We are passionate about nurturing children's growth and creating intentional learning environments that inspire curiosity and development. We celebrate the richness of diversity, embracing the unique perspectives it brings to our community. Guided by optimism, we are driven by a shared vision for a brighter future for every child, family, and team member we serve. Join us and be part of a mission-driven team that is committed to making a lasting impact-one child, one family, and one community at a time. The Center Director is the business leader of the center, responsible for delivering strong enrollment and financial performance, operational excellence, regulatory compliance, and a high-quality educational and family experience. This role leads all aspects of center performance, including staffing, retention, onboarding, coaching, family satisfaction, compliance, educational quality, and facility readiness. The Center Director is accountable for achieving key performance targets related to staffing, family retention, enrollment growth, labor management, and overall center quality. This role must meet state licensing requirements and be capable of stepping into classrooms when needed, while primarily serving as a strategic and operational leader.

Requirements

Minimum of 2 years of leadership experience, ideally in an educational setting, demonstrating the ability to develop, engage, and inspire teams.
Bachelor's degree in Management, Business, Marketing, Early Childhood Education, Child Development, Education, or a related field, or equivalent combination of relevant experience and education.
Fluent in both English and Spanish, proficient in oral and written communication.
Familiarity with business functions such as human resources, marketing, and budget management; experience in revenue generation preferred.
Excellent written and verbal communication skills.
Professional maturity, strong work ethic, attention to detail, and proactive attitude.
Proven track record of building a supportive team culture focused on professional development and continuous improvement.
Organized, adept at multitasking, and skilled in strategic problem-solving.
Strong customer service orientation, capable of collaborating effectively across diverse cultures and backgrounds.
CPR, First Aid, and Food Protection Manager certification required (or willingness to complete within 90 days of hire).
Proficient in Microsoft Office Suite (Excel, Word) and G-Suite (Gmail, Google Docs, Sheets, Drive, Calendar); ability to learn new technologies as needed.

Responsibilities

Lead the overall performance of the center, including center growth and expense management
Track and respond to key metrics including enrollment, labor and withdrawals
Achieve center FTE targets and improve tour-to-enrollment conversion performance.
Oversee inventory management for supplies and food to ensure accurate reporting
Execute local marketing, community partnership, referral, and reputation-building opportunities to support enrollment growth, including community outreach and Google review engagement.
Build, develop, and retain a high-performing, fully staffed team aligned with Tierra Encantada's values.
Maintain staffing levels that support ratio requirements and labor targets at all times.
Drive strong retention outcomes for both new hires and tenured team members.
Ensure all team members complete onboarding and required training within expected timelines, including licensing-related annual requirements.
Conduct regular coaching conversations, onboarding check-ins, and annual performance evaluations.
Address performance concerns consistently, including drafting and maintaining corrective action documentation when needed.
Manage staffing roles, schedules, time-off requests, workforce planning, and accurate timekeeping.
Maintain full compliance with all licensing, health, safety, food program, and company policies.
Achieve strong results on inspections, audits, and accreditation reviews.
Oversee completion of required safety drills, reporting, and documentation
Maintain complete, accurate, and current child and staff records.
Ensure incident reports are completed accurately, resolved promptly, and communicated professionally.
Ensure curriculum is implemented with fidelity across all classrooms.
Conduct regular classroom observations and provide timely, actionable coaching to improve teaching quality.
Ensure lesson plans, classroom environments, and instructional practices meet company standards.
Partner with staff and families to support behavior plans and child development needs.
Deliver a responsive, relationship-driven family experience that builds trust, satisfaction, and long-term retention.
Address family questions, concerns, and feedback in a timely and professional manner
Create a welcoming, inclusive, and high-quality center experience for all families
Ensure each child and family experiences a strong onboarding and transitions experiences
Maintain a clean, safe, and organized center environment at all times
Ensure classrooms and common areas are fully prepared and operational each day
Oversee maintenance needs and ensure timely resolution of facility issues