Child Welfare Trainer
About The Position
The Child Welfare Trainer strengthens North Carolina’s statewide child welfare training system by supporting standardized training for county Department of Social Services (DSS) staff across Child Welfare Services Regions 1, 2, and 3. The role provides program consultation, coordination, and implementation of training initiatives aligned with Division goals and program standards. It plans, directs, and evaluates training activities for consistency with state policy, best practices, and service delivery requirements. The position operates in a statewide context and requires routine overnight travel to multiple counties for training delivery and technical assistance. The position delivers approved curricula, develops and refines training materials, evaluates training effectiveness, and provides technical assistance to county DSS staff. It coordinates with Division leadership, regional partners, and stakeholders to align training with statewide priorities, interprets and communicates program standards and updates, researches child welfare practice developments, and incorporates evidence-informed strategies into curriculum and facilitation. It also documents training activities and recommendations, maintains working relationships with county and partner organizations, and plans travel and training logistics across assigned counties. The State of North Carolina offers health insurance options, standard and supplemental retirement plans, the NCFlex benefits program, paid vacation, sick and community service leave, and paid parental leave for eligible employees. The position is eligible for a remote work option.
Requirements
- Master’s degree in a discipline relative to the program from an appropriately accredited institution and three years of related experience; or bachelor’s degree in a discipline relative to the program area from an appropriately accredited institution and five years of related experience; or an equivalent combination of education and experience.
Nice To Haves
- Experience creating child welfare training curricula supported by documented improvements in learner assessment scores.
- Experience delivering multi-county child welfare training sessions with measurable gains in participant competency ratings.
- Experience facilitating cross-cultural discussions that improve staff accuracy in applying child welfare policy.
- Experience evaluating training programs using outcome data to identify quantifiable performance gaps.
- Experience coaching child welfare personnel with measurable increases in trainee performance during scenario-based evaluations.
Responsibilities
- Deliver regionally assigned child welfare training to county DSS agencies using approved curricula and established program standards.
- Develop and refine training materials reflecting North Carolina child welfare practice, policy, and statewide program objectives.
- Evaluate training effectiveness through structured assessments, participant feedback, and analysis of training and program data.
- Provide technical assistance to county DSS staff to reinforce skills, clarify policy application, and support consistent service delivery.
- Coordinate with Division leadership, regional partners, and stakeholder groups to align training plans with statewide priorities and emerging practice trends.
- Interpret program standards and communicate required updates to county agencies to support compliance with state and federal mandates.
- Research child welfare practice developments and incorporate evidence-informed strategies into curriculum design and training facilitation.
- Prepare reports and documentation summarizing training activities, identified needs, and recommendations for continuous improvement.
- Establish and maintain working relationships with county DSS leadership, trainers, service providers, and state and local partners.
- Plan travel and training logistics to support delivery across assigned counties in Regions 1, 2, and 3.
- Travel routinely overnight to multiple counties to support training delivery and related technical assistance.
Benefits
- Health insurance options
- Standard and supplemental retirement plans
- NCFlex program with pre-tax benefits
- Paid vacation leave
- Paid sick leave
- Paid community service leave
- Paid parental leave for eligible employees
- Remote work option
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
