Child Welfare Program Manager (Redmond/Bend)

State of Oregon•Redmond, WA

3d•Onsite

About The Position

The Oregon Department of Human Services (ODHS) is seeking a Child Welfare Program Manager 2 to lead local service delivery programs across Crook, Deschutes, and Jefferson Counties. This role is crucial in driving systemic change to build safer, healthier, and more resilient communities. The successful candidate will be a visionary leader experienced in managing impactful programs, fostering cross-system collaboration, and committed to equity and family-centered services. As part of the district management team, you will plan, organize, and guide program activities to advance the department's mission and contribute to the Child Welfare Vision for Transformation, aiming to ensure children and young adults are safer, healthier, experience less trauma, and achieve greater well-being.

Requirements

Six years of supervision, management, or progressively related experience; OR three years of related experience and a bachelor’s degree in a related field.
Proven Leadership in Child Safety: Experience leading dynamic, high-impact programs focused on child safety, including crisis management and service delivery in fast-paced environments.
Expertise in Child Welfare: Background in child welfare or related safety programs, with a strong understanding of relevant policies, regulations, and best practices.
Data-Informed Decision Maker: Skilled in analyzing internal data and aligning with state and federal guidelines to improve outcomes and guide strategic program decisions.
Collaborative Community Partner: Demonstrated ability to build and maintain effective, equity-driven partnerships with community organizations, Tribes, courts, and service providers, with a strong focus on those serving and supporting communities of color and other historically marginalized groups.
Equity-Focused Leadership: Deep commitment to equity, with proven strategies for addressing systemic barriers and integrating culturally responsive practices into service delivery.
Strong Operational Oversight: Proficient in managing sensitive information, supervising complex systems, and ensuring compliance with laws and policies.
Supportive Workplace Champion: Demonstrated ability to foster a positive, inclusive work environment grounded in family-centered values and employee well-being.
A cover letter is required. Clearly describe how you meet the minimum qualifications and essential attributes in your application materials.
Finalists must be cleared by the FBI Criminal Justice Information Services (CJIS) through a fingerprint-based criminal records check.
Authorization to work in the United States.

Responsibilities

Lead Program Operations: Oversee the effective delivery of Child Welfare services across the Crook, Deschutes, and Jefferson Counties, ensuring compliance with federal and state laws, policies, and performance outcomes.
Promote Equity and Inclusion: Foster a diverse, culturally responsive, and discrimination-free workplace where all individuals feel welcomed, valued, and respected.
Develop Workforce Capacity: Support staff through training, performance management, and professional development, with a focus on cultural competence, leadership, and accountability.
Strengthen Community Partnerships: Build and maintain collaborative relationships with courts, public/private agencies, community organizations, and multi-disciplinary teams to support holistic child welfare services.
Ensure Quality Service Delivery: Drive continuous improvement through performance monitoring, data-driven assessments, and feedback from staff and community partners to enhance client outcomes.
Manage Resources Effectively: Oversee budgeting, personnel decisions, facility needs, and reporting to ensure efficient, ethical, and strategic use of resources.
Uphold ODHS Core Values: Demonstrate integrity, professionalism, innovation, and a strong commitment to service equity and stewardship in all aspects of leadership and service delivery.
Champion Client-Centered Practices: Implement systems that ensure coordinated, family-focused case management and comprehensive services for children and families.
Engage in Strategic Planning: Contribute to district and statewide planning efforts, including the development, implementation, and evaluation of Child Welfare strategies and policies.
Represent the Program Publicly: Serve as a spokesperson for the agency, educating the public on child welfare issues and promoting awareness of abuse prevention efforts.