Schedules, coordinates, prepares, and facilitates family engagement meetings, Permanency Roundtable Staffings, and other meetings, and provides mediation services to children, youth, and families. The position requires impartial facilitation and mediation, meeting preparation and coordination, and maintaining a safe environment where families and invested parties can plan for children’s and youths’ safety and well-being in accordance with agency, state, and federal policies, procedures, rules, regulations, and laws. The facilitator also provides coaching, training, and feedback to coworkers; uses automated systems; collects data; prepares written reports; and independently reviews and recommends quality improvement processes related to service provision, delivery, and outcomes. The role works within a team and supports agency values and a positive work environment. The position coordinates the family engagement process with families, family supports, Department of Human Services staff, and community agency staff. It facilitates meetings, keeps child safety and well-being central to decisions, documents attendance and meeting discussions, and distributes reliable meeting notes to participants. The facilitator mediates conflict, supports positive outcomes and final decisions, and helps create a culturally respectful meeting environment, including identifying accessible meeting locations. Decisions must align with county policies and applicable state and federal requirements. The role also provides constructive feedback to case managers on facilitation and mediation skills, including meeting with the Social Caseworker and Supervisor to discuss strengths and areas for improvement. Other duties may be assigned. Work is generally confined to a standard office environment. The position requires standing, stooping, sitting, bending, twisting, and lifting up to 10 pounds.
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Job Type
Full-time
Career Level
Mid Level