Child Welfare Case Manager

Lutheran Services Florida • Town "n" Country, FL

5h

About The Position

The Child Welfare Case Manager provides full wraparound case management services to LSF clients and families, builds relationships with them, and works in accordance with the agency’s core values. The role manages cases toward reunification or another permanency goal while coordinating services and supports for children and families. The Case Manager follows Florida statutes, administrative code, agency policies, and Dependency Court orders.

Requirements

• Bachelor’s degree in a Human Services field.
• At least one year of relevant experience working with children.
• Obtain child welfare certification within one year of hire.
• Excellent written and verbal communication skills.
• Familiarity with and ability to use Microsoft Word and Excel.
• Ability to type 45 words per minute.
• Ability to drive locally and throughout Florida in connection with job duties.
• Valid driver’s license and appropriate auto liability insurance ($10,000/$20,000).
• Ability to adapt to irregular hours, rotate on-call as needed, and travel as needed.
• Ability to understand case ownership and responsibility for integrating services and supports for each child, including making trauma-sensitive transitions when a caretaker is unable to provide the needed level of care.
• Sensitivity to the cultural and socioeconomic characteristics and needs of the service population.
• Ability to comply with required employment background screening.

Nice To Haves

• Degree in Social Work preferred.

Responsibilities

• Accept assigned cases and meet children in their primary residence within two working days of ITR staffing; meet identified parents in time to complete a Family Assessment within 15 working days.
• Develop case plans collaboratively with parents, the Guardian Ad Litem, foster parents, and other relevant parties, using identified strengths, needs, assessment recommendations, and other relevant information.
• Visit children in their primary residences at the required frequency, at least once every 25 days, including at least one unannounced visit each quarter.
• Document case activities in the Florida Safe Families Network (FSFN) within 48 hours and maintain electronic case files in the required chronological and subject-based format.
• Submit service requests, refer clients to services, maintain knowledge of community resources and eligibility requirements, contact service providers, and document service progress in FSFN.
• Complete court documentation within required time frames and prepare for, attend, and participate in court activities.
• Arrange and participate in case staffings and complete required staffing and application packets.
• Conduct child safety and family functioning assessments and prepare safety plans as required.
• Arrange emergency placement, medical treatment, and services for children at risk.
• Search for parents and family members when necessary and document efforts to locate them.
• Conduct home studies for prospective placements and provide prospective caregivers with relevant information about children’s medical, psychological, behavioral, and educational backgrounds.
• Plan and facilitate parental and sibling visits as needed and appropriate.
• Transport children as needed and directly supervise children awaiting placement.
• Complete required Independent Living functions.
• Attend appointments, staff meetings, trainings, seminars, and workshops as required; complete mandated training and certification requirements.
• Serve as the agency on-call Case Manager as scheduled, carry an active cell phone during scheduled work and on-call hours, and respond immediately to calls.
• Organize, prioritize, and complete assignments by established deadlines.
• Treat customers, the public, and staff with courtesy, respect, and dignity; communicate effectively and keep the supervisor informed.
• Work cooperatively with the unit, department, organization, and relevant agency partners.
• Make reasonable efforts to follow established safety procedures and adhere to confidentiality rules.
• Follow supervisor directives and manage time effectively to complete visits, documentation, court preparation, and court appearances on schedule.
• Coordinate the services and supports identified for each child, including therapy, mental and physical health care, dentistry, developmental services, education, permanency, and safety.
• Demonstrate sensitivity to the cultural and socioeconomic characteristics and needs of the service population.
• Perform other related duties and special assignments as required.

Benefits

• Medical, dental, and vision coverage
• 24/7 telehealth access to doctors
• Employee Assistance Program (EAP)
• Employer-paid life insurance equal to one times salary
• 13 paid holidays and one floating holiday
• PTO starting at 16 working days per year
• 403(b) retirement plan with a 3% discretionary employer match or 3% student loan repayment reimbursement
• Tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level