Child Welfare Case Manager Supervisor
About The Position
Supervises a unit of 6-10 Child Welfare Case Managers and support staff with the goal of assuring continuity of care and permanency for all cases assigned to the unit. This role involves serving as the case management unit supervisor, providing case management oversight and unit supervision, which may include case reviews and staff supervision. The position utilizes critical data elements from internal and external sources to measure the effectiveness of services and conducts ongoing quality assurance reviews on all cases in the unit to assure compliance with applicable policies and regulations. The supervisor oversees the provision of case management services, including the implementation of case plans for families assigned to the unit from intake to case closure, and monitors and manages all internal and external required reporting and data entry for the unit. Additionally, the role establishes systems to monitor and assure compliance with contract outcomes, and performs administrative and management duties related to assigned staff, including interviewing, selection, training, orientation, supervision, performance review/management, staff development, and scheduling. The supervisor also establishes and maintains relationships with supervisory staff, community resource providers, and the children and families served by the unit, focusing on facilitating referrals, ensuring continuity of care, and monitoring permanency, satisfaction, and safety. The position involves ongoing risk management of all cases, participation in staffing and meetings, supervision of adoption activities, monitoring court-related activities, and establishing systems for compliance with Independent Living requirements.
Requirements
- Masters degree from an accredited college or university in social work, psychology, or other Human Services discipline and three years of experience working with children and families, one of which is in providing supervision to direct service workers in a related field is strongly preferred.
- Bachelors degree from an accredited college or university in social work, psychology, or other Human Services discipline and five years experience working with children and families, two of which is in providing supervision to direct service workers in related field may be considered in lieu of the masters degree.
- All positions require screening through the Florida Background Screening Clearinghouse.
Nice To Haves
- Masters degree from an accredited college or university in social work, psychology, or other Human Services discipline and three years of experience working with children and families, one of which is in providing supervision to direct service workers in a related field is strongly preferred.
Responsibilities
- Serve as the case management unit supervisor providing case management oversight and unit supervision which may include case reviews and staff supervision.
- Utilizes critical data elements from internal and external sources to measure the effectiveness of services.
- Conducts on-going quality assurance reviews on all cases in the unit to assure compliance with applicable policies and regulations.
- Oversees provision of case management services, including the implementation of case plans for families assigned to the unit from intake to case closure.
- Monitors and manages all internal and external required reporting and data entry for the unit.
- Establishes systems to monitor and assure compliance with contract outcomes.
- Provides administrative and management duties related to assigned staff including interviewing and selection, training and orientation, supervision, performance review/management, staff development and scheduling.
- Establishes and maintains relationships with supervisory staff, emphasizing proper response to and use of supervision and appropriate reliance on supervisory staff to guide their activities.
- Establishes and maintains relationships with community resource providers, particularly emphasizing facilitation of the referral process and providing continuity of care for the families in the unit.
- Establishes and maintains relationships with children and families served by the unit including awareness of and attention to achievement of permanency, satisfaction with services, and overall safety of children.
- Conducts on-going risk management of all cases assigned to unit and implements plans to alleviate these risks.
- Participates in staffing and other meetings for families assigned to the unit.
- In adoption programs, supervises all adoption activities leading to finalization including the completion of all required adoption documentation and legal requirements.
- Monitors all court related activities for the unit and assures assigned staff are appropriately trained in court related matters.
- Establishes systems for compliance with Independent Living requirements for all qualifying cases in the unit.
Benefits
- Health Insurance Plan
- Dental Insurance Plan
- 401K Plan
- 11 paid holidays
- Generous vacation and sick time benefits
- Tuition and CEU reimbursement
- Flexible spending accounts
- Supplemental insurance packages including disability, life insurance, and other products
- Competitive salaries
- Performance-based pay in some positions
- On-going training
- CEU opportunities
- Promotional opportunities throughout the company
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What This Job Offers
Job Type
Full-time
Career Level
Manager
