Child Welfare Assistant - Hotline

Oklahoma Human Services•Tulsa, OK
•$29,601 - $35,000•Onsite

About The Position

The Child Welfare Assistant provides administrative and programmatic support to Child Welfare Specialists and may perform lower-level paraprofessional Child Welfare tasks. This position is located in Tulsa, Oklahoma, and involves extensive travel. The employee must possess a valid driver’s license and maintain required car insurance. The position is offered at three levels, with annual salaries of $29,600.55 for Level I, $31,819.20 for Level II, and $34,999.65 for Level III. Full State Employee Benefits are provided. This is a position in the Oklahoma Civil Service. OKDHS is a Fair Chance Employer.

Requirements

  • Must possess a valid driver’s license.
  • Must maintain required car insurance.
  • Child Welfare Assistant I: Six months of experience in general office clerical work, providing care for children in a licensed day care facility, sales, or public contact work; alternatively, six months of technical or vocational training coursework or completion of 15 semester hours from a college or university may substitute for the required experience.
  • Child Welfare Assistant II: One year of clerical experience in a governmental or nonprofit social services provider environment; alternatively, 30 semester hours of college may substitute for the required experience.
  • Child Welfare Assistant III: One year of clerical experience in a governmental or nonprofit social services provider environment plus two additional years of clerical experience in a child welfare environment; alternatively, 30 semester hours of college may substitute for the required experience.

Responsibilities

  • Perform general office and other administrative support duties.
  • Input case documentation and compile social and economic data.
  • Schedule and assist in meetings with clients, parents, and other interested parties.
  • Assist Child Welfare Specialists with documenting and processing reports received at the Hotline in the Child Abuse and Neglect Information System (KIDS).
  • Advise callers about available child welfare services and resources.
  • Provide specific program information to clients and refer them to community resources for assistance when appropriate.
  • May perform lower-level paraprofessional Child Welfare tasks.

Benefits

  • Full State Employee Benefits
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