Child Welfare Assistant Program Director (209)

Lutheran Services Florida • Crestview, FL

25d • Onsite

About The Position

Lutheran Services Florida (LSF) is seeking a talented Child Welfare Assistant Program Director to make an impact in the lives of others. This role supports the mission and purpose of the Child Welfare Case Management Organization program. The Assistant Program Director will assist the CMO Program Director in ensuring performance and contractual benchmarks, providing direction to Child Welfare Case Managers and Supervisors, developing community relations, overseeing PQI and accreditation processes, and ensuring the safety, well-being, and permanency of children served. This role requires an active Child Welfare certification, with potential exceptions for equivalent out-of-state experience. Direct, hands-on child welfare experience is mandatory; adjacent experience will not be considered. Misrepresentation of credentials will result in immediate disqualification. The position serves clients in Santa Rosa, Okaloosa, and Walton counties.

Requirements

• Active Child Welfare certification required.
• Bachelor’s degree in Human Services required.
• Minimum of 5 years of job-related experience.
• Minimum of 3 years of supervisory experience.
• Demonstrated leadership and administrative abilities.
• Ability to interpret statistics in order to monitor contract performance.
• Ability to establish effective working relationships with agency staff and with outside service providers.
• Effective communication skills at all levels.
• Must demonstrate sensitivity to our services population’s cultural and socioeconomic characteristics and needs.

Nice To Haves

• Limited exceptions may be considered for out-of-state equivalent experience.

Responsibilities

• Monitors daily operation of assigned Child Welfare Case Management units to assure client safety and case management progression toward agency’s contract goals.
• Identifies cases of special interest or increased risk, and arranges for staffings with Child Welfare Case Manager, Supervisor and Program Director.
• Reviews random samples of case files and Home SafeNet notes from each assigned unit to determine effectiveness of services and quality of documentation.
• Meets with each assigned Supervisor at least once every 2 months to review cases, and to assure Supervisor’s compliance with bi-monthly one-on-one supervision of Case Managers.
• Meets regularly with Program Director to review cases.
• Participates with Program Director and Supervisor of Quality Assurance in formulation of agency policies, and with agency CQI activities.
• Attends staffings and meetings as required.
• Is available by cell phone 24 hours 7 days per week unless on agency approved leave.
• Performs written employee evaluations for all assigned Case Manager Supervisors.
• Responds to staff and clients to ameliorate problems.
• Participates in recruitment, hiring and training of new employees.
• Performs other duties required to meet this program's goals.

Benefits

• Medical, Dental and Vision
• Telehealth (24/7 online access to Doctors)
• Employee Assistance Program (EAP)
• Employer paid life insurance (1X salary)
• 13 paid holidays + 1 floating holiday
• Generous PTO policy (starting at 16 working days a year)
• 403(b) Retirement plan with 3% discretionary employer match OR 3% student loan repayment reimbursement
• Tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Manager