Child Welfare Administrative Specialist

Weld County Government•Greeley, CO

3d•$26 - $33•Hybrid

About The Position

The CW Administrative Specialist provides a broad range of technical and administrative support for the Weld County Department of Human Services Child Welfare Division leadership and staff, with a commitment to customer, Division, and Department success. Serves as a supportive, engaged member of the Child Welfare team, assisting with various tracking, reporting, documentation, dissemination, and follow up related to division, Department, State, and Federal requirements. Primary office location is in Greeley, but employee may perform work at any Weld County office. Reliable, predictable, attendance within designated scheduled hours. This position is in-person and may be eligible for up to eight (8) hours of telework per week of remote working that may be approved after six (6) months of employment with the County and upon completion of initial training and demonstration of high work performance.

Requirements

High School Diploma/GED
2 years of full-time business or clerical experience in an office environment which includes extensive customer service, telephone use and computer experience that includes data entry and Windows based navigation.
Experience using PowerPoint, Microsoft Windows, Word, Excel, and Outlook.
Ability to demonstrate integrity/personal accountability, critical thinking, analytical, and problem-solving skills, ability to work independently and within a team, and a desire to learn.
Ability to exercise discretion.
Ability to use discoveries and interpretations to improve data, methods, and outcomes.
Ability to adhere to work product deadlines.
Ability to keyboard at 35 words per minute.
Ability to enter data into several different computer programs.
Ability to learn and apply new computer skills on a regular basis.
Knowledge of computer programs such as Microsoft Windows and Word, Excel, and Outlook.
Ability to read and comprehend instructions, correspondence and department policies and procedures.
Ability to write correspondence.
Ability to effectively communicate in one-on-one and small group situations to customers, clients, and other employees of the organization.
Ability to apply math concepts and calculations in the work environment.
Ability to apply common sense to problem solve in a work environment.
Ability to adapt to fast paced, high volume and ever-changing work environment and be able to handle high stress situations.
Adhere to strict confidentiality guidelines and appropriate release of information.
Pass criminal background check prior to employment start date.
Pass Department of Human Services background checks prior to employment start date.
Pass a CBI/FBI fingerprint check prior to employment start date and will continue to be subject to CBI/FBI monitoring throughout employment.
Valid Driver’s License and Liability Insurance (Required upon hire)
Pass a Motor Vehicle Record (MVR) evaluation and if hired, will be subject to continuous monthly MVR monitoring.
Provide own transportation and be willing to travel as needed to meet the essential functions of the position.
Pass a pre-employment drug screening.

Nice To Haves

Associate's Degree in a business-related field.
Experience in the creation of database management/data tracking and outcome reporting.
Experience in a public or private social services agency.
Experience working with community stakeholders.
Experience supporting/assisting with trainings, workshops, or other educational presentations.

Responsibilities

Accurately complete various required forms across several systems; regularly access multiple database systems, including the state database, Binti, Colorado State Courts – Data Access program, and Colorado Bureau of Investigation (CBI) Secure Document Delivery System (SDDS).
Access and disseminate fingerprint results from secure SDDS system and ensures compliance with Criminal Justice Information Services (CJIS) policy protecting criminal justice information.
Utilize appropriate systems to assist in tracking compliance in various areas.
Complete placement information forms: service referral forms, childcare forms for kinship and foster care providers, and Adam Walsh Checks.
Extend target dates in family services plans.
Scan documents into OnBase.
Enter records of contacts into the state database.
Update health passports.
Update the state database with current addresses and phone numbers and other necessary information.
Assist with follow-up phone calls and emails to ICPC liaison regarding monthly contacts and 90-day reports.
Assist with travel requests to support caseworkers and families. This may include researching flights, hotels, and providing recommendations to finalize travel arrangements.
Assist with developing and maintaining various data tracking spreadsheets to ensure ongoing and accurate data collection; provide data to caseworkers to assist in meeting deadlines.
Create easy to understand and visually engaging reports as needed and requested.
Assist with preparation for internal case audits of Child Welfare cases.
Support various child welfare activities through preparation including preparing staff for in-house foster care, case, and assessment reviews, and preparing review outcome reports.
Assist with combining state review outcomes with in-house review outcomes into singular, easily digestible reports.
Demonstrates a high level of professionalism, active listening, and verbal and written communication during all interactions.
Interacts in various settings with internal and external customers, Department and Division leadership, and other professionals and stakeholders.
Understands and implement rules and regulations for Child Welfare organizations in Colorado outlined in the State of Colorado Department of Human Services Volume 7 guidelines.