Child Support Specialist

Kenosha County • Kenosha, WI

10d • Onsite

About The Position

CHILD SUPPORT SPECIALIST Kenosha County is seeking a compassionate and motivated Child Support Specialist to join our Child Support Services team, which offers a unique opportunity for those who desire a challenging and rewarding career which positively impacts the well-being of children and families. This position provides the opportunity to use your problem solving, investigative, and case-management skills while developing valuable knowledge and experience in human services, family law, and court processes. Join our team and help make a difference! 2026 Hiring Range: $23.90 - $27.15 per hour Position Summary and Job Duties Child Support Specialists utilize administrative tools and court actions to establish, collect, modify, and enforce child support and medical support orders, and to locate absent parents. Specialists communicate with parents, caretakers, staff in other county departments and agencies, and partner organizations, provide resources and referrals, analyze data, conduct investigations, prepare legal pleadings, and utilize various state and federal computer systems, databases, and reports during their daily activities.

Requirements

• Associate degree in human services or related field
• One-two years of experience in a publicly funded agency or field related to Human Services
• Ability to become a Notary Public within six months of employment and maintain thereafter
• Valid driver’s license and acceptable driving record
• Regular attendance and punctuality

Nice To Haves

• Bachelor’s degree in human services or related field
• Three-five years of experience in Child Support or Human Services related field with direct client contact
• Or any combination of education, training, and experience which provides the required knowledge, skills, and abilities

Responsibilities

• Establish paternity, child support, and/or health insurance by means of drafting and filing court actions through the Circuit Court
• Establish paternity administratively by utilizing the Paternity Acknowledgment Form and through the Administrative Paternity Process
• Review existing orders for modification of current support based on timelines, income, and substantial changes in circumstances
• Perform filing of court actions/court preparation; draft, file, and initiate service of legal documents
• Enforce child support orders through judicial and administrative actions
• File actions with the court through the WiKIDS/CCAP e-filing interface
• Perform locate efforts for non-custodial parents utilizing various locate tools and databases
• Maintain communication with clients, co-workers, other departments, and partner agencies
• Communicate with non-custodial parents who are unemployed or underemployed and refer them to employment and training programs to increase their ability to pay their child support
• Collect child support payments; draft and file orders to facilitate the release of individuals who are in custody due to a child support capias or commitment
• Recommend cases for possible criminal non-support prosecution
• Process incoming and outgoing intergovernmental cases
• Support parents who have disclosed domestic abuse and inform them of safety options
• Perform other work as required or assigned

Benefits

• Health, dental and vision insurance effective first of month following 30 days of employment with the ability to reduce premium contribution through participation in a wellness program
• Flexible Spending Accounts
• Employee Assistance Program
• Paid Time Off
• Paid Volunteer Time
• Twelve Paid Holidays
• Retirement Plan: Participation in the Wisconsin Retirement System, which includes county-paid life insurance
• Tuition Reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree