Child Support Specialist
About The Position
This is a Full-Time 40 Hours Weekly position with the Department of Social Services. At the Department of Social Services (DSS), family is everything. It's the foundation of what we do every day through provision of services to strengthen and support the citizens of South Dakota. Our work is driven with our vision to build Strong Families, South Dakota's Foundation and Our Future. We believe families have the right to be safe and secure. We also believe in respecting individual and cultural differences by treating people with dignity, fairness, and respect. And we believe in collaborative communications, teamwork, partnerships and trust for essential family services. As a Department of Social Services employee, you will have a chance to experience: Creativity - We are always looking for innovative ideas to help us achieve improved outcomes. Making a difference - You will have an opportunity to make a difference in the lives of fellow South Dakotans. Professional development - We provide valuable trainings to ensure staff is well-trained, competent, accountable and empowered and will assist you in reaching your career goals. Teamwork - In a team-oriented approach, you will have the ability to work cooperatively with others in a friendly work environment to achieve shared goals.
Requirements
- Demonstrate compassion, respect, courtesy, and tact when interacting with others
- Recognize the sources of interpersonal conflict and take positive steps to effectively resolve problems in conflict situations
- Gather and analyze data, reason logically and accurately, and solve problems using common sense, reasoning and resourcefulness
- Actively listen, elicit needed information and provide concise information
- Conduct interviews with individuals who are reluctant to give information or who are not communicative
- Plan and organize work to meet schedules and deadlines and respond and adjust to multiple demands
- Prepare clear and concise documentation, reports, and correspondence that reflect relevant facts
- Comprehend, interpret and apply pertinent laws, regulations and procedures
- Utilize computerized data systems
- Strong work ethic
- Comprehension of critical thinking and problem-solving techniques
- Must apply online
- Verify identity and eligibility to work in the United States and complete an Employment Eligibility Verification, Form I-9
- Undergo a background investigation
Nice To Haves
- Experience in casework, collections, finance, accounting, or insurance is preferred
- Entry level knowledge and abilities may be acquired through any combination of training and/or experience that will enable the incumbent to possess the required knowledge, skills and abilities
Responsibilities
- Establish and enforce collection of child support payments owed to families or to the state
- Establish paternity
- Establish medical support obligations
- Locate non-custodial parents and determine their ability to pay child support
- Review and modify court orders
- Initiate administrative and judicial legal actions
- Prepare cases for hearing to ensure financial support for children and fair recompense for the state
Benefits
- Employer paid health insurance
- Ten paid holidays
- Generous vacation and sick leave accrual
- Dental insurance
- Vision insurance
- Other insurance options
- Retirement benefits (Class A retirement under SDRS)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
