Child Support Specialist II
About The Position
The role of the OCS Child Support Specialist II working in a field office location includes specialized professional work including providing services to individuals who receive or pay child support, general caseload responsibilities, and participation in Case Managers Conferences at a Family Division of Vermont Superior. In this role, impartiality, equity, empathy, and procedural justice are key. Furthermore, Child support law is challenging and ever-changing. It requires adaptability, openness and flexibility. Work is performed under the general supervision of the Child Support Supervisor or Child Support Regional Manager.
Requirements
- Bachelor's degree AND two (2) years or more of experience at or above a technical level in investigatory, analytical, research or paralegal work OR at a technical level in the Office of Child Support.
- Two years or more of full-time college coursework OR an associate's degree AND four (4) years or more of experience at or above a technical level in investigatory, analytical, research or paralegal work OR at a technical level in the Office of Child Support.
- Six (6) years or more of experience at or above a technical level in investigatory, analytical, research or paralegal work OR at a technical level in the Office of Child Support.
- Successfully complete the OCS training curriculum within six months of hire, which includes passing the written Case Presenter's Exam.
Responsibilities
- Providing services to individuals who receive or pay child support
- General caseload responsibilities
- Participation in Case Managers Conferences at a Family Division of Vermont Superior
- Functioning independently in a confrontational, even hostile environment
- Developing a cooperative agreement with parties who may be hostile
Benefits
- 80% State paid medical premium
- Dental plan at no cost for employees and their families
- 12 paid holidays each year
- Generous leave plan
- State Paid Family and Medical Leave Insurance (FMLI)
- State defined benefit pension plan
- Deferred compensation 457(b) plan
- Tuition Reimbursement
- Flexible spending healthcare reimbursement accounts
- Flexible spending childcare reimbursement accounts
- Low cost group life insurance
- Incentive-based Wellness Program
- Qualified Employer for Public Service Student Loan Forgiveness Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
