Child Support Professional - 0008P - On Call

WellLife Network•Town of Brookhaven, NY

4d•$21 - $21•Onsite

About The Position

At WellLife, we believe every young person deserves the dignity, respect, and support to grow, heal, and thrive. Our Child Support Professionals are compassionate, dedicated members of the Community Residence Program team, creating a safe and therapeutic environment for children and adolescents. If you have a caring heart, a commitment to trauma-informed care, and the drive to make a real difference every day, this could be the role for you. As a Child Support Professional, you’ll provide specialized care, supervision, and therapeutic support to youth in residence. From skill-building to family engagement, you’ll be an essential partner in helping residents achieve their goals, develop independence, and prepare for the future.

Requirements

A High School Diploma or equivalent (required)
A valid New York State driver’s license (required)
Experience working with children with emotional or behavioral needs (preferred)
Associate’s degree in human services or a related field (preferred)
Patience, empathy, and a strong commitment to supporting youth through their personal growth and recovery journey.

Nice To Haves

Associate’s degree preferred.

Responsibilities

Offer tailored supervision and care for each resident, ensuring their safety and well-being.
Demonstrate positive behaviors and embody the program’s core values to influence residents constructively.
Utilize strength-based techniques to foster resilience and asset-building.
Teach daily and independent living skills, track progress, and maintain a therapeutic milieu that supports emotional growth.
Create a homely atmosphere by performing and coaching residents in household duties including cleaning, laundry, shopping, meal planning, and preparation.
Participate in the development and review of service plans.
Apply trauma-sensitive practices in all interactions.
Escort residents to appointments and activities, providing supervision and transportation.
Promote and facilitate family involvement and reunification, using strength-based strategies.
Offer formal and informal counseling to support emotional and social development.
Assist with behavior management, crisis intervention, and support adherence to medication regimens.
Complete all required documentation accurately and on time.
Promptly report incidents or unusual occurrences.
Participate in special events, such as the annual Family Bonds retreat, and other duties as assigned.
Provide personalized supervision and support to each resident, ensuring their safety, well-being, and emotional stability.
Consistently demonstrate positive behavior, professionalism, and respect, serving as a role model for residents and reinforcing the program’s core values.
Utilize strength-based and trauma-informed techniques to build trust, promote resilience, and help residents identify and use their personal strengths.
Teach and support residents in daily living, social, and independent living skills, documenting progress and celebrating accomplishments.
Contribute to a nurturing and structured milieu that encourages emotional regulation, positive social interaction, and personal growth.
Promote a home-like environment by participating in household routines and responsibilities such as cleaning, meal preparation, and organization, alongside residents.
Participate in treatment and service planning meetings, contributing observations and insights to align care strategies with each resident’s goals.
Accompany and transport residents to appointments, school, and recreational activities, maintaining safety and supportive engagement throughout.
Encourage and facilitate family involvement when appropriate, maintaining a collaborative and supportive relationship with families to promote reunification and stability.
Provide informal counseling, mentorship, and emotional support to help residents build coping strategies, communication skills, and confidence.
Follow established protocols to support residents in adhering to prescribed medication schedules under supervision of clinical staff.
Assist residents in managing their emotions and behaviors, intervening calmly and effectively during crises or conflicts, and documenting all incidents promptly.
Complete all required reports, logs, and documentation accurately and on time, maintaining compliance with program and OMH standards.
Participate in maintaining a clean, organized, and safe living environment; coach residents in household responsibilities such as cleaning, laundry, shopping, and meal preparation.
Attend staff meetings, training sessions, and special events, including the annual Family Bonds Retreat, contributing to a positive and collaborative team culture.
Perform additional tasks as assigned, demonstrating flexibility, teamwork, and a commitment to the mission of providing comprehensive, compassionate care to youth and families.
Comply with the Collective Bargaining Agreement- all union staff are required to follow all work rules and regulations outlined in the current union Collective Bargaining Agreement (CBA).
Comply with the OMH Ratio Regulations which is 3:1 during awake hours and 4:1 during overnight hours. Due to ratio requirements, CSP are not guaranteed a break and require approval from their supervisor for a break. Staff are paid for all hours worked.
Always be awake and alert, there is no sleeping at any time in any position, to allow for CSP to always provide support and supervision to all youth.