Child Support Officer

Scott County Community Development Agency•Shakopee, MN

2d•$32 - $48•Onsite

About The Position

Under the direction of the Child Support Supervisor, performs a variety of complex professional and paralegal tasks related to locating parents, the determination of paternity, establishment, enforcement, and collection of child support obligations. Conducts investigative interviews with non-custodial parents and custodial parents. Negotiates agreements of child support matters. Prepares legal documents and provides testimony in expedited process and District Court hearings on child support cases.

Requirements

High school diploma or GED and 6 years related experience in child support, determining eligibility for public assistance programs, collections or case aide in a social services agency, or paralegal/legal assistant in family law
High school diploma or GED plus one year of post-secondary education and 4 years of related experience
Associate's Degree and 2 years of related experience
Bachelor's Degree and 6 months of related experience
A reliable form of transportation for the performance of work responsibilities is required.

Nice To Haves

computer aptitude
investigative interviewing
preparing cases for administrative/appeal hearings

Responsibilities

Prepares all legal documents for court actions in the expedited process and District Court related to paternity, establishment, and enforcement actions.
Provides court with credible testimony of facts of case.
Represents the county in private dissolution actions when public assistance is being expended.
Uses all available resources to locate absent parents.
Negotiates statutory issues with all interested parties during court processes.
Negotiates payment compliance agreements and settlements.
Manages and prioritizes assigned caseload of complex child support and foster care cases; takes additional steps for cases identified as having safety concerns.
Determines appropriate financial information to complete adjustments and reconcile account balances.
Demonstrates knowledge and understanding of human behavior, cultural diversities, and language barriers to ensure equitable service delivery.
Analyzes cases to determine appropriate jurisdiction to proceed with a legal and enforcement action within Minnesota, other states, or other countries.
Conducts fact-finding investigations of financial resources of both parties.
Completes investigative interviews as appropriate.
Works the hours and/or shifts assigned and begins and ends work on time.
Performs other related duties as required or assigned.