Child Support Investigator (05113)

State of Montana • Great Falls, MT

1d • Hybrid

About The Position

The Montana Department of Public Health and Human Services (DPHHS) has a career opportunity within the Child Support Services Division. The Child Support Services Division (CSSD) seeks to diligently pursue and ultimately achieve financial and medical support of children by establishing, enforcing, and increasing public awareness of parental obligations. The Child Support Investigator maintains a complex caseload (up to 500 cases) and provides state administered child support services.

Requirements

• Knowledge of investigative principles, due process, administrative and judicial process.
• Knowledge of general collections principles and social service programs.
• Ability to analyze information, make decisions and solve problems.
• Excellent written and verbal communication skills.
• Bachelor’s degree in criminal justice, business administration, public administration, social work, psychology, or related field.
• Three years job related experience, child support, general investigative or relevant collections experience.
• Other combinations of directly related education and experience may be considered on a case-by-case basis.
• Successful applicants will be subject to background checks relevant to the position and must pass reference checks before an offer will be extended.
• As a condition of employment, you will be subject to successfully passing an FBI fingerprint check every 5 years.

Nice To Haves

• Child support enforcement experience.

Responsibilities

• Maintains a complex caseload (up to 500 cases)
• Provides state administered child support services
• Diligently pursue and ultimately achieve financial and medical support of children by establishing, enforcing, and increasing public awareness of parental obligations.

Benefits

• Healthcare coverage
• Retirement plans
• Paid vacation
• Sick leave
• Holidays
• Work/life balance
• Eligibility to participate in the Public Service Loan Forgiveness (PSLF) program
• A statutory $1.00 an hour base pay increase effective July 1, 2026

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees