Child Support Contracts Manager

State of Illinois • Springfield, IL

1d • $9,174 - $12,500 • Onsite

About The Position

The Department of Healthcare and Family Services, Child Support Services (CSS) is seeking to hire a highly qualified and motivated professional to join our Contract Management team in the role of Contracts Manager. This position plans, directs, and evaluates the Contracts program for the Division of Child Support Services, formulates, implements, and coordinates program policies and procedures, directs the research, development, and documentation of computer management reports to comply with new and revised federal/state legislation and to respond to litigation issues, monitors and enforces compliance with federal and state Child Support Enforcement laws, rules, and regulations, serves as full line supervisor, plans, directs, and evaluates on-going management research studies, and directs case reviews.
The ideal candidate will have excellent mathematical, communication, organizational, and analytical skills to be successful in performing the operations of the Contract Management team.
At the Illinois Department of Healthcare and Family Services (HFS), we value staff as our greatest asset. We work in a spirit of teamwork to help millions of Illinoisans access high quality healthcare and fulfill child support obligations to advance their physical, mental, and financial well-being. We provide healthcare coverage for children and adults through Medicaid and other medical programs, and we help ensure that children receive financial resources from both their parents through Child Support Services. The HFS Office of the Inspector General investigates, audits and reviews program activity to ensure the integrity of our programs is maintained.
HFS is committed to promoting and preserving a workplace culture that embraces diversity, equity, and inclusion. We welcome and value employees with different backgrounds, life experiences, and talents. It is the collective sum of our individual differences that provides a broad perspective, leading to greater innovation and achievement. In recruiting for our team, we recognize the unique contributions of each applicant regardless of culture, ethnicity, race, national origin, sex, gender identity and expression, age, religion, disability, and sexual orientation. HFS is an equal opportunity employer.

Requirements

• Requires knowledge, skill, and mental development equivalent to the completion of four (4) years of college, preferably with courses in business or public administration
• Requires prior experience equivalent to four (4) years of progressively responsible administrative experience in a public or business organization

Nice To Haves

• Three (3) years of professional supervisory experience assigning work, providing guidance to subordinates, training staff and approving time
• Three (3) years of professional experience interpreting and applying state and federal law as it relates to child support
• Three (3) years of experience developing, implementing, and evaluating policies and procedures for management of a child support program
• Two (2) years professional experience working in the child support field
• Two (2) years of professional experience planning and directing the financial operations of a public or private organization
• Two (2) years of experience developing and maintaining working relationships with other state, local, and public agencies, and the legal community

Responsibilities

• Serves as the Child Support Contracts Manager in coordinating, planning, and monitoring the Contracts program for the Division of Child Support Services (CSS)
• Serves as full line supervisor
• Monitors and enforces compliance with federal and state Child Support laws, rules, regulations, and program requirements of contracts and agreements
• Plans, directs, and evaluates on-going management research studies relating to production, operational impact, and the establishment of performance standards
• Directs the research, development, and documentation of computer management reports to comply with new and revised federal/state legislation and to respond to litigation issues
• Directs case reviews
• Serves as a key member of the policy development team for the program
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above

Benefits

• Health, Life, Vision, and Dental Insurance
• Pension Plan
• Paid Parental Leave
• Deferred Compensation Program and other pre-tax benefit programs (Medical/Daycare)
• 12 paid Sick Days annually
• 10 paid Vacation Days their first year of service and can earn up to 25 paid Vacation Days annually
• 3 paid Personal Days annually
• 13-14 paid holidays annually (based on start date)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree