Child Support Caseworker
About The Position
Contribute to our communities by helping the Utah Office of Recovery Services (ORS) in their mission to promote responsibility, by providing child support services and support for children in care to help ensure parents are financially responsible for their children. ORS also helps ensure public funds are used appropriately through the efforts of our Bureau of Medical Collections. We are looking for hard working, ambitious people to work as an Child Support Caseworker (Compliance Agent I) to: Receive extensive training to learn the interesting process of legally establishing paternity and child support orders, and/or enforcing orders by collecting child support and enforcing other provisions within the order. Verify and/or correct balances owed, determine appropriate legal action including garnishment or liens. Prepare documentation in support of cases presented in court hearings. Conduct research to gather evidence, analyze facts, and apply knowledge of the Office of Recovery Services' rules, regulations, and policies.
Requirements
- Proficiency in a technology-driven environment with intermediate to advanced computer skills.
- Exceptional ability to multi-task and quickly make decisions.
- Strong customer service and communication skills with an ability to assist people in a manner which shows sensitivity, tact and professionalism, without prejudice or bias.
- Ability to effectively contact individuals or organizations to secure delinquent payments, and/or arrange payment plans for money owed.
- Effectively interpret, clarify, explain and apply agency policy and procedures, business practices, federal or state laws, and regulations.
Responsibilities
- Receive extensive training to learn the interesting process of legally establishing paternity and child support orders, and/or enforcing orders by collecting child support and enforcing other provisions within the order.
- Verify and/or correct balances owed, determine appropriate legal action including garnishment or liens.
- Prepare documentation in support of cases presented in court hearings.
- Conduct research to gather evidence, analyze facts, and apply knowledge of the Office of Recovery Services' rules, regulations, and policies.
Benefits
- Experience a positive work-life balance, with a Monday through Friday (8 a.m. - 5 p.m.) work schedule and excellent benefits!
- Job Stability: Enjoy the security and reliability of employment within a well-established organization.
- Career Growth: Develop valuable skills and gain opportunities for leadership within a large organization.
- Meaningful Work: Contribute to an important service that benefits the community and supports organizational goals.
- Supportive Work Environment: Be part of a team that values cooperation, strong work ethics, and mutual support.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
