Child Support Caseworker
About The Position
This career opportunity is with the Utah Office of Recovery Services (ORS) and focuses on promoting responsibility by providing child support services and support for children in care to help ensure parents are financially responsible for their children. The role also assists in ensuring public funds are used appropriately through the efforts of the Bureau of Medical Collections. The position offers a positive work-life balance with a Monday through Friday (8 a.m. - 5 p.m.) work schedule and excellent benefits. The job involves receiving extensive training to learn the process of legally establishing paternity and child support orders, and/or enforcing orders by collecting child support and enforcing other provisions within the order. Responsibilities include verifying and/or correcting balances owed, determining appropriate legal action such as garnishment or liens, preparing documentation for court hearings, conducting research to gather evidence, analyzing facts, and applying agency rules, regulations, and policies.
Requirements
- Proficiency in a technology-driven environment with intermediate to advanced computer skills.
- Exceptional ability to multi-task and quickly make decisions.
- Strong customer service and communication skills with an ability to assist people in a manner which shows sensitivity, tact and professionalism, without prejudice or bias.
- Ability to effectively contact individuals or organizations to secure delinquent payments, and/or arrange payment plans for money owed.
- Effectively interpret, clarify, explain and apply agency policy and procedures, business practices, federal or state laws, and regulations.
- Must successfully pass a criminal history check.
Responsibilities
- Receive extensive training to learn the interesting process of legally establishing paternity and child support orders, and/or enforcing orders by collecting child support and enforcing other provisions within the order.
- Verify and/or correct balances owed, determine appropriate legal action including garnishment or liens.
- Prepare documentation in support of cases presented in court hearings.
- Conduct research to gather evidence, analyze facts, and apply knowledge of the Office of Recovery Services' rules, regulations, and policies.
- Effectively contact individuals or organizations to secure delinquent payments, and/or arrange payment plans for money owed.
Benefits
- Excellent benefits
- Job Stability
- Career Growth
- Meaningful Work
- Supportive Work Environment
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
