CHILD SUPPORT CASE PROCESSING ANALYST - PPFD - 73004892

State of FloridaTampa, FL
$38,760 - $45,004Hybrid

About The Position

The Florida Department of Revenue’s Child Support Program helps children get the financial support they need and deserve, promoting more stable childhoods and brighter futures. The Department invites you to apply to become an essential member of our team. We are committed to maintaining a diverse workforce and providing employment opportunities to veterans and individuals who have a disability. To learn more about the Department of Revenue’s excellent array of benefits, including career training, tuition waivers, paid vacations, insurance, and retirement programs, visit our website. This Revenue Specialist II ECC - Child Support Case Processing Analyst - PPFD position, on the Payment Processing Funds and Distribution Team in Region 3, performs payment processing for child support cases and is an excellent fit for critical thinkers with a financial background. If you enjoy working with financial information and problem solving, this may be the position for you.

Requirements

  • Two years of experience processing information using a computer system.
  • Two years of experience conducting research and analyzing information to make decisions.
  • Two years of experience communicating with others to gather information.
  • Two years of experience working in a financial environment or completing monetary transactions.

Nice To Haves

  • Relevant education may substitute for the required experience. If applicable, please indicate degree earned or number of credit hours attained and attach diploma/transcript when submitting application.

Responsibilities

  • Initiating and responding to requests
  • Analyzing and completing financial activities
  • Coordinating with internal and external partners
  • Researching and resolving case issues
  • Gathering information and analyzing case data to determine next steps
  • Assisting customers
  • Interacting with financial services providers, other states, employers, and other business partners
  • Making decisions based on case information and provided documentation

Benefits

  • career training
  • tuition waivers
  • paid vacations
  • insurance
  • retirement programs
  • health insurance
  • life insurance
  • paid sick and personal leave
  • 10 paid holidays annually
  • retirement savings
  • vision and dental insurance
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