Child Services Assistant
About The Position
Join a group of passionate, dedicated public servants to support one of Indiana’s most critical missions! The Department of Child Services (DCS) helps children who are victims of abuse or neglect and strengthens families through services that focus on family support and preservation. DCS pursues permanency for children and families through reunification, guardianship, and adoption. DCS services also encompass foster care, child support, and transitional support for those adjusting to adulthood. Our culture is built upon our MVP foundation: Mission: Champion Indiana’s future by protecting children and strengthening families with compassion and determination. Vision: Every child in Indiana thrives in a safe, loving, forever home. Purpose: Ignite hope. Cultivate joy. The Child Services Assistant supports the clerical and administrative needs of the office. You will assist with organizing case files, ensuring documentation is properly retained, and supporting staff in connecting clients to resources. This role requires a high level of collaboration and confidentiality.
Requirements
- Working knowledge of administrative work specific procedures.
- Ability to be tactful in dealing with persons over the telephone and in person.
- Ability to make clerical decisions regarding appropriate procedures within specific program area.
- Working knowledge of computer software systems and data entry procedures.
- Ability to make simple arithmetic computations.
- Ability to maintain confidential records.
- Individuals should have the ability to perform essential functions with or without reasonable accommodation.
Nice To Haves
- A degree is not required.
Responsibilities
- Maintain a variety of files, update case files as new material is collected, ensure that information is kept organized and that all necessary case documentation is retained in compliance with the record retention policy.
- Prepare reports involving tabulations and balancing of posted data and simple arithmetic calculations.
- Answer inquiries over the telephone or in person concerning regulations or procedures within specialized area.
- Receive and prepare replies to routine correspondence.
- Operate office machines related to specific area of work.
Benefits
- Three (3) medical plan options (including RX coverage) as well as vision and dental plans
- Wellness Rewards Program: Complete wellness activities to earn gift card rewards
- Health savings account, which includes bi-weekly state contribution
- Deferred compensation 457(b) account (similar to 401(k) plan) with employer match
- Two (2) fully-funded pension plan options
- A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to: 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers
- Up to 15 hours of paid community service leave
- Combined 180 hours of paid vacation, personal, and sick leave time off
- 12 paid holidays, 14 on election years
- Education Reimbursement Program
- Group life insurance
- Referral Bonus program
- Employee assistance program that allows for covered behavioral health visits
- Qualified employer for the Public Service Loan Forgiveness Program
- Free Parking for most positions
- Free LinkedIn Learning access
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
