Child Safety Field Investigator

Coastal International Security, Inc•Los Alamos, NM

1d•$80,000 - $120,000•Remote

About The Position

The Case Manager is the law-enforcement anchor of a two-person field team conducting in-person safety and wellness checks on unaccompanied children released to sponsors across the United States. Working alongside a Case Officer, the Case Manager leads field interactions, ensures protocol compliance, and is responsible for the safe, professional execution of each assigned case. This is a mission-critical, high-volume role requiring composure, discretion, and the ability to operate independently in diverse communities.

Requirements

Background in federal law enforcement or local law enforcement (e.g., CBP, ICE, FBI, U.S. Marshals, DEA, Secret Service, or equivalent)
Experience conducting field interviews, home visits, or investigations involving vulnerable populations
Strong written and verbal communication skills; ability to document findings clearly and accurately
Demonstrated ability to exercise sound judgment in unstructured, field-based environments
Familiarity with federal privacy, records management, and information security standards
Valid driver's license and ability to travel extensively within assigned region
Must be a U.S. Citizen - no exceptions
Must have resided in the United States for at least 3 of the last 5 years
Must pass a federal government background investigation (suitability determination) before beginning work
Must complete all required government training modules before starting field work
Must sign program Standards of Conduct and Non-Disclosure Agreement
Must be able to work field-based, nationwide assignments
Roles requiring access to government IT systems require U.S. Citizenship (not LPR)

Nice To Haves

Bilingual (Spanish/English or other language pairs) strongly preferred - all interactions must be in the family's language
Prior experience working with child welfare agencies, DHS, or federal contractor programs
Current or transferable federal background investigation (Public Trust or higher) - significantly accelerates onboarding
Experience with government reporting systems or contractor compliance environments

Responsibilities

Lead two-person field team in conducting in-person child safety and wellness verification visits
Apply federal law enforcement background and judgment to navigate sensitive field situations safely and professionally
Document case outcomes accurately and submit reports within required timeframes
Coordinate with Case Officer to ensure all interactions are conducted in the family's primary language
Adhere strictly to program Standards of Conduct - no gifts, no personal contact, no legal advice to participants
Report any adverse information, conduct violations, or safety concerns to supervisors within 24 hours
Participate in all required training, certifications, and annual refresher courses
Maintain confidentiality of all case data, participant information, and program materials
Verify UAC school enrollment status and confirm attendance per applicable state requirements
Inform UAC and sponsor of legal obligations including immigration court dates, ERO reporting requirements, and release conditions
Confirm UAC address and provide verified mailing address to ERO within 48 hours of case receipt
Enter standardized data fields into ICE systems of record including name, A-number, address, safety status, and school enrollment
Report serious health or safety events to the Contracting Officer's Representative within 1 hour of occurrence