Child Protective Services Case Aide (Social Service Assistant)
About The Position
The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community. Opportunity Awaits! Picture yourself contributing to a mission-driven team that stands beside children and families every day. This role offers diverse tasks, meaningful connections, and the chance to support caseworkers in work that truly changes lives. If meaningful, dynamic work excites you, this Case Aide opportunity may be a great match. As a Child Protective Services Case Aide (Social Service Assistant), you will join our Child Welfare team in the La Grande office. La Grande is in rural Eastern Oregon.
Requirements
- A valid driver’s license and acceptable driving record are required for this position
- One year of experience working in a human services or behavioral health setting; OR An associate degree in any field; OR An equivalent combination of education and experience.
- Experience conducting work that requires attention to detail, particularly when creating or reviewing documents.
- Demonstrated communication skills, including the ability to engage with a variety of people, the ability to de-escalate tense situations, and the ability to be assertive when necessary.
- Experience working successfully both with a team and independently, while managing your time efficiently.
- The ability to write clearly, concisely, and thoroughly with minimal spelling or grammar issues.
- The demonstrated ability to work well with people from a wide variety of backgrounds and showcase intercultural competency.
Responsibilities
- Provide administrative support to caseworkers by assisting administrative tasks like case notes, documentation, and coordination of appointments and forms for families.
- Gather and enter information from collateral contacts into the agency’s electronic system.
- Support caseworkers with home visits, client contacts, and transportation of clients, medications, and ensure children in care meet medical and mental health assessment timelines.
- Transport children or parents to and from family time.
- Communicate with community partners to coordinate resources and support for children and families, maintaining a resource spreadsheet by neighborhood or school district.
- Contact any case participant or community partner to obtain information on behalf of caseworker for the purpose of placement planning.
- Attend case-related meetings, staffing, and conferences to support casework activities.
- Assist with community and home visits with children and families.
- On occasion, provide testimony in court regarding visitation observations, experiences, and other applicable information.
Benefits
- ODHS Employee Resource Group communities that promote shared learning.
- Cost of Living Adjustments.
- Annual salary increases (until you reach the top of the listed salary range).
- Amazing benefits package.
- Possible eligibility for the Public Service Loan Forgiveness Program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
