Child Protection Partner

Goodstart Corporate•San Francisco, CA

22h•Onsite

About The Position

Help create safer environments where children can thrive. Every child deserves to feel safe, and every centre deserves the right support when safeguarding concerns arise. At Goodstart, child safety is at the heart of everything we do. As a Child Protection Partner, you'll provide office-based support to Goodstart centres across Australia, acting as a trusted advisor on child protection and safeguarding matters. Working primarily via phone, email and internal systems, you'll guide centre teams through complex situations, coordinate reporting and investigations, and collaborate closely with our Child Protection Specialists to ensure more complex matters are escalated and managed appropriately. This is a meaningful opportunity for someone who thrives in a fast-paced environment, can confidently manage sensitive and complex matters, and is passionate about protecting children and supporting those who care for them.

Requirements

Previous experience in child protection, safeguarding, investigations, case management or issues management.
Knowledge of mandatory reporting obligations, the Education and Care National Law, or other child protection legislation, or the ability to quickly build this knowledge.
Strong communication skills, with the confidence to provide guidance and support to centre leaders navigating sensitive situations.
The resilience to manage complex and sometimes confrontational matters professionally, remaining objective and following process without bias.
Excellent organisational skills, with the ability to prioritise competing matters and respond with urgency in a fast-paced environment.
Strong attention to detail and confidence maintaining accurate case records, documentation and reporting.
A collaborative mindset, with a willingness to receive and apply both positive and constructive feedback to continuously improve.
Current Working with Children Check (or willingness to obtain one).

Nice To Haves

Previous leadership or management experience within an Early Childhood Education and Care setting will be highly regarded.

Responsibilities

Provide office-based support to centres across Australia, responding to safeguarding and child protection enquiries via phone, email and internal systems.
Be the first point of contact for centre teams seeking advice on child protection concerns and reporting obligations.
Support centres to manage safeguarding concerns, allegations and potentially harmful situations involving children in line with legislation and organisational policy.
Triage matters, provide guidance and coordinate appropriate reporting, investigations, risk mitigation and follow-up actions, escalating complex matters to the Child Protection Specialist team where required.
Prepare incident notifications, regulatory reporting and case documentation, ensuring accurate records are maintained.
Coach and support centre leaders to confidently identify, respond to and manage child protection matters.
Work closely with internal stakeholders and external agencies to ensure consistent safeguarding practices across the organisation.
Manage multiple complex matters simultaneously while maintaining accuracy, professionalism and a strong sense of urgency.

Benefits

Flexible work arrangements
Salary packaging benefits available through AccessPay (eligibility applies)
Access to discounted childcare (up to 15%)
Fitness Passport - access to gyms and pools for you and your family at a heavily discounted price
Discounted health care and access to employee wellbeing program with BUPA
Exclusive discounts on travel, gym memberships, Apple and Dell products, and more.
Free annual flu shot (optional)
Option to purchase extra leave for even greater work life balance
First Nations Support and Cultural Leave
Gain significant investment in your growth and development with support, tools, training and experiences that will truly enhance the progress and outcomes for children in their earliest years.