Child Nutrition Coordinator

Commonwealth of Massachusetts • Boston, MA

2d • Hybrid

About The Position

The Department of Transitional Assistance (DTA) is seeking a Child Nutrition Coordinator to support the SUN Bucks program. The ideal candidate will provide customer service to recipients and school administrators, maintain accurate records, review data, support outreach efforts, and help improve program processes and communications. Experience with SNAP or child nutrition programs is preferred.

Requirements

• Strong customer service, organizational, communication, and record-keeping skills.
• Ability to manage multiple projects and prioritize competing deadlines.
• Strong problem-solving, troubleshooting, and data analysis skills.
• Ability to handle confidential information and exercise sound judgment.
• Ability to interpret and explain policies, regulations, and procedures.
• Experience with Microsoft Teams, OneNote, and collaborative technology.
• Strong attention to detail and ability to track projects accurately.
• Four years of full-time, or equivalent part-time, professional, administrative or managerial experience in business administration, business management or public administration the major duties of which involved program management, program administration, program coordination, program planning and/or program analysis.
• One year of experience in a supervisory capacity.

Nice To Haves

• Experience with SNAP or child nutrition programs is preferred.
• Experience with food insecurity or nutrition assistance programs.
• Experience working on remote or hybrid teams.
• Knowledge of DTA offices and project monitoring.
• Strong written communication and data analysis skills.
• Proficiency in languages other than English.

Responsibilities

• Provide customer service, case maintenance, and troubleshooting for SUN Bucks recipients.
• Collaborate with schools and internal teams to address eligibility questions and meet program deliverables.
• Develop outreach strategies and build partnerships with schools and community stakeholders.
• Run reports and review data for accuracy and program effectiveness.
• Assist with outreach materials, communications, meetings, and presentations.
• Support policy and procedure initiatives with federal, state, and private agencies.
• Manage multiple projects, adapt to changing priorities, and meet deadlines.
• Apply an equity and inclusion lens to policies, processes, and outreach.
• Provide team leadership and supervisory support as needed.
• Represent the Department in Fair Hearings

Benefits

• Comprehensive Benefits
• An outstanding suite of employee benefits that add to the overall value of your compensation package.
• A work experience that supports you, your loved ones, and your future.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree