Child & Family Services Case Manager

State of Iowa•Fort Dodge, IA

46d

About The Position

The Iowa Department of Health and Human Services (HHS), Division of Family Well-Being and Protection, Bureau of Child Protective Services, is seeking a Child & Family Services Case Manager to join our team! This position is located in Ft. Dodge. Make a Lasting Impact: Child & Family Services Case Manager Are you someone who believes in the power of connection, healing, and long-term support? As a Child & Family Services Case Manager, you'll walk alongside families after their initial assessments, helping them navigate challenges and build stronger, safer futures together. This role is all about building trust and fostering growth. You'll: Coordinate services and resources tailored to each family's needs Monitor progress and celebrate milestones, big and small Support permanency planning to ensure children have stable, loving homes Advocate for families through collaboration with service providers and legal partners Help address underlying issues and promote reunification whenever possible What makes this work so meaningful is the relationships you build. Unlike short-term or emergency roles, ongoing case management allows you to become a steady, compassionate presence in a family's life-someone they can count on. You'll be part of their journey, helping shape a future filled with safety, support, and possibility. If you're ready to make a difference that lasts, we'd be honored to have you on our team. For more information on this and other positions within Child Protective Services, click on the CPS Career Page Link.

Requirements

Engagement and advocacy
Crisis management
Oral and written communication skills
Observational, critical thinking and analytical skills
Prioritization and time management
Graduation from an accredited four-year college or university; OR the equivalent of four years of full-time technical work experience involving direct contact with people in overcoming their social, economic, psychological, or health problems; OR an equivalent combination of education and experience substituting the equivalent of one year of full-time qualifying work experience for one year (thirty semester or equivalent hours) of the required education to a maximum substitution of four years.
Valid driver's license is required
Applicants will be required to complete a background check to be considered for this position.

Responsibilities

Assess risk and safety factors affecting children and families in a variety of settings
Schedule and conduct monthly in-home visits with parents and children
Complete timely and accurate documentation, including case notes and court reports
Attend court hearings and testify as required
Respond to crisis situations with urgency, offering immediate support and stabilizing interventions
Collaborate with legal professionals, law enforcement, treatment providers, and other community partners
Manage a diverse and dynamic caseload with flexibility and analytical reasoning

Benefits

Health, Dental, and Vision Coverage: Health and dental insurance packages to keep you and your family healthy at a low cost with outstanding coverage!
Paid Time Off: Take time to recharge with paid time off, including vacation (96 hours/year to begin, increasing with years of service), sick leave (144 hours/year), and paid holidays (9 days/year).
Retirement Plans: Participate in retirement plans such as IPERS (employees contribute 6.29% and the State of Iowa contributes 9.44%) as well as our Retirement Investors Club (RIC), Employer Sponsored Retirement Plan (the State of Iowa matches dollar for dollar up to $75/month).
Flexible Spending Accounts: Take advantage of flexible spending accounts for medical and dependent care expenses.
Insurance Coverage: Benefit from life insurance and free long-term disability insurance for added peace of mind.
Employee Assistance Program: Access resources and support through our Employee Assistance Program for personal and professional challenges.
Employee Discount Programs: Enjoy discounts on a variety of goods and services through our employee discount programs.

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