Child Care Eligibility Specialist I

Child Development Associates•San Diego, CA

20d•Hybrid

About The Position

The Child Care Eligibility Specialist manages a caseload of families participating in CDA’s Alternative Payment Program. The role conducts eligibility interviews, enrolls families, processes changes, and ensures compliance with applicable regulations. The specialist builds relationships with families, provides resources and referrals, and offers support throughout their participation in the program. Child Development Associates, Inc. (CDA) is a community-based, multiservice nonprofit agency with more than 300 employees. The organization works to promote equal access to supportive services that encourage children’s healthy development and future success. This is a full-time, non-exempt position in the Case Management department, based in Kearny Mesa. The schedule is Monday through Friday, 8:30 a.m. to 5:00 p.m., for 40 hours per week. Evening and weekend hours may be required based on program needs. Office and remote hybrid options may be available after training is completed. The position may occasionally require driving to meet with parents or attend training.

Requirements

Education, training, and/or experience demonstrating possession of the knowledge, skills, and abilities required for the position.
Strong clerical, administrative, and computer skills.
Valid auto registration and insurance.
Occasional driving to meet with parents and/or attend training may be required.

Nice To Haves

Associate degree in administration, human services, business, social work, or a related field.
One to two years of experience, education, and/or training, or an equivalent combination of education and experience.
Bilingual Spanish skills, depending on office needs.

Responsibilities

Explain CDA childcare programs and admission or continued eligibility requirements to parents who visit or call.
Provide relevant and timely resources and referrals.
Conduct enrollment and recertification appointments, process eligibility status changes, and maintain required documentation and verifications.
Request updated documentation for ongoing compliance and process changes within required timelines through correspondence, computer updates, personal inquiries, and verifications.
Track and monitor eligibility and status for families receiving childcare services and submit reports as needed.
Calculate income and determine family fees, following up on changes as needed.
Respond promptly and professionally to clients, coworkers, and other individuals while prioritizing workload to meet deadlines.
Organize family files and maintain accurate records showing eligibility for childcare services provided.
Participate in on-site and off-site learning opportunities, including workshops, conferences, staff meetings, and trainings.

Benefits

Medical, dental, and vision coverage; 80% paid by the employer in the first year and 100% thereafter.
Ongoing training and staff development opportunities.
Flexible Spending Account.
Legal Service Plans.
Paid holidays, sick pay, and vacation time.
Additional vacation days: earn up to 5 bonus days after 3 years and up to 15 bonus days after 10 years.
Long-term disability.
Group and voluntary life insurance plan.
Annual employer contribution plan and employee 401(k) contribution.
Employee Assistance Program.