CYP Child and Youth Program Direct Care Supervisor

Commander, Navy Installations Command•San Diego, CA

About The Position

The Child and Youth Program (CYP) Direct Care Supervisor assists the facility Director by providing routine supervisory oversight, support, and instruction to CYP Direct Care Professionals in Child Development Centers (CDC) and School Age Care (SAC) Programs. The supervisor oversees and holds assigned staff accountable during all hours of program operation. Supervisory duties account for approximately 25% of the position, and general duties account for approximately 75%. The role may also support other CYP program components as outlined in the CYP Management Standards. The position supervises an assigned team of direct care professionals and volunteers; supports personnel actions and staff development; and ensures that staffing schedules, program activities, records, supplies, facilities, and safety practices meet applicable requirements. It promotes developmentally appropriate programs for children and youth, including specialized programs for children and youth with special needs, and supports compliance with Department of Navy policies, DoD certification and accreditation requirements, and the USDA Child and Adult Care Food Program. The incumbent must meet federal suitability requirements and pass a background investigation, complete required drug testing and employment verification, and satisfy applicable training, certification, and immunization requirements. The role may require a valid driver's license, transporting children, and attending field trips.

Requirements

  • At least 18 years of age and a high school diploma or equivalent.
  • Meet one of the following qualification paths: a four-year degree in Youth Development, Child Development, or a related field and two years of full-time experience working with children and/or youth; or two years of specialized experience teaching children or equivalent work at least at the next lower grade or level that requires applying the knowledge, skills, and abilities of the position.
  • Knowledge of CYP regulations, policies, and standards.
  • Knowledge of developmentally appropriate programming for children and youth from 6 weeks to 18 years of age, and of child and youth development principles, practices, and techniques.
  • Knowledge of federal and state laws governing detection, prevention, and reporting of child abuse and neglect.
  • Knowledge of team leadership, motivation, and learning styles in a CYP environment.
  • Skill in program planning, organization, employee scheduling, and providing leadership, mentoring, and coaching in collaborative teams.
  • Skill in assessing children to inform decisions, improve teaching practices and activity planning, and drive program improvement.
  • Skill in observing and documenting CYP direct care staff performance, providing feedback, and following up on staff progression.
  • Ability to reinforce staff developmental training and provide ongoing guidance on safe, healthy, and appropriate classroom and activity-area operations, including recognizing childhood illness and child abuse.
  • Ability to evaluate classroom and activity areas, identify improvement needs, and establish and implement corrective action plans.
  • Ability to communicate effectively in spoken and written English with staff and customers, prepare reports and plans, and document observations.
  • Strong interpersonal skills with children, youth, and adults.
  • Ability to identify and respond to emergencies, including evacuations, child illness, and physical and emotional needs.
  • Ability to maintain records and reports, safeguard and account for monies and equipment, and supervise others.
  • Must meet federal suitability requirements and successfully complete a background investigation.
  • Must complete pre-employment and random drug testing; a positive test or failure to submit for testing is grounds for removal.
  • Must satisfactorily obtain or complete required training certificates and maintain certifications or credentials required by federal, state, or National Accreditation institutions used by DoD CYP.
  • Must successfully pass E-Verify employment verification; discrepancies must be resolved as a condition of employment.
  • Must provide education documentation when applying, such as a high school diploma, GED, or college transcripts showing the degree awarded; additional documentation may be required for unawarded degrees, approved competency-based training, or CDA/MSA credentials.
  • Must complete an Installation Records Check as required for individuals providing child care services on a DON installation or in a DON-sanctioned program.
  • May be required to obtain and maintain a valid driver's license, transport children, and/or attend field trips.

Responsibilities

  • Direct staff work, assign work according to priorities and staff capabilities, conduct annual performance reviews, participate in staffing decisions, ensure staff training, and address performance or disciplinary issues with appropriate corrective action.
  • Supervise an assigned team of direct care professionals and volunteers and support personnel actions involving selection, assignments, training, promotions, discipline, and employee and volunteer recognition.
  • Support Equal Employment Opportunity objectives and policies in personnel management.
  • Establish local performance standards and rate employee performance using established standards and requirements.
  • Coordinate with Training and Curriculum Specialists to apply and reassess learning outcomes, develop staff competency, and promote mastery of new skills.
  • Encourage and facilitate continuing education, including CDA or MSA credentials and college-level classes.
  • Develop and update staffing schedules to maintain staff-to-child ratios, child supervision, planning and training time, and classroom or activity-area support; consider leave and accommodation requests and communicate schedule changes and assignments.
  • Ensure implementation of developmentally appropriate SAC and/or CDC programming that supports children's and youths' social, emotional, physical, and cognitive growth.
  • Conduct quality assurance checks of classroom and activity records, including lesson plans, after-action plans, medication and allergy documentation, inspection checklists, temperature logs, portfolios, inclusion and behavior support plans, incident reports, attendance records, and other required documentation.
  • Ensure specialized programs for children and youth with special needs are implemented in accordance with current policy.
  • Ensure program supplies and materials are adequate, maintained, and available; request program-specific materials, equipment, and furnishings as needed.
  • Conduct routine and impromptu safety checks, including checks of classroom and playground access and egress and indoor and outdoor areas; submit repair requests and ensure temporary mitigations when necessary.
  • Ensure assigned areas are clean, sanitized when applicable, uncluttered, and maintained; report cleaning-contract lapses to the Director or Assistant Director.
  • Communicate professionally with parents, CYP professionals, installation personnel, school representatives, and program partner organizations as needed.
  • Assist in establishing and implementing a combined Parent Involvement Board with parents and representatives from applicable child and youth programs and Child and Youth Education Services.
  • Interpret and apply child and youth development principles and Department of Navy policies based on patron needs and program evaluation and assessment.
  • Assist in obtaining and maintaining DoD certification and accreditation, and oversee delivery of core programs and activities required by applicable instructions, standards, and guidance.
  • Ensure compliance with the USDA Child and Adult Care Food Program.
  • Serve as a mandatory reporter to Family Advocacy and Child Protective Services under local policy when child abuse or neglect is suspected.
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