Child and Family Support Coordinator
About The Position
The main function of the Child and Family Support (Respite) Coordinator position is to arrange a temporary, purposeful period of rest or relief for families that have children with mental health needs in Bucks County. The Respite Coordinator meets with referred families to assess their respite needs and determine how our program can best meet them. The Respite Coordinator recruits and maintains qualified caregivers to provide respite services in the child’s home, in their own homes, or in the community, on an hourly or overnight basis. The Respite Coordinator matches each family with the most appropriate caregiver and oversees the delivery of services. Services typically last between 6-9 months.
Requirements
- Associate's degree in human services or a related field
- 1 or more years of experience working with children with mental health needs
Nice To Haves
- Bachelor’s degree in human services or a related field
Responsibilities
- Coordinate respite care for approved respite referrals.
- Assist families and referral sources through the referral process.
- Communicate with families to assess respite needs and discuss program.
- Assist in matching families with appropriate respite provider(s).
- Maintain files and tracking of services utilized per family.
- Ensure consumer satisfaction through follow-up calls.
- Provide ongoing support to families to ensure consumer satisfaction.
- Coordinate and facilitate community respite events.
- Recruit individuals and families to provide in-home and/or out-of-home respite care.
- Lead applicants through the screening, qualification, and approval process.
- Maintain files and tracking of services by provider.
- Provide ongoing support to Respite Supervisor and all respite providers.
- Be available to provide on call support to respite providers outside of normal business hours.
- Assist in the ongoing development of the Respite Program.
- Attend collaborative and cross-systems provider meetings.
- Assist in developing marketing and recruitment materials.
- Represent CFF by attending career fairs / resource fairs / not-for-profit fairs.
- Build and maintain relationships with referral agencies.
- Support cross county initiatives and provide coverage as needed.
- Assist in collecting and measuring outcomes of respite care.
- Perform other related duties as assigned or requested.
Benefits
- Medical and Vision Benefits offered on first day of employment, 3 plan options offered by Independence Blue Cross
- Dental Benefits offered on first day of employment, 2 plan options offered by Guardian
- Ancillary Benefits offered on first day of employment, such as Accident, Critical Illness, Cancer, Short Term Disability
- Long Term Disability and $50,000 Life Insurance Policy provided by CFF
- 9 Paid Holidays
- 17 days of Paid Time Off with additional days added through years of service
- Paid Parental Leave
- Tuition Reimbursement
- 401K plan with company match and profit sharing
- Mileage and Expense reimbursement for travel and training
- Clearance Reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
