Child/Adolescent Psychiatric- Certified Medical Assistant

Coastal Horizons Center•Wilmington, NC

2d•Onsite

About The Position

Provide professional assistance working with the psychiatric and integrated care needs of those individuals who are seeking medication management services at Coastal Horizons. Medical Assistant will support and collaborate with psychiatric treatment providers including but not limited to MD’s, PA’s, PMHNP’s and other outpatient treatment professionals.

Requirements

Graduate from an accredited school, with at least an Associates Degree in Applied Science, and/or Medical Assistant Certification
Ability to appropriately and assertively interact with and monitor patient behavior.
Ability to accept direction from supervisor(s) and apply to job responsibilities.
Ability to adhere to a given work schedule.
Ability to work independently.
Strong interpersonal communication skills; ability to develop and maintain professional boundaries and to interact effectively with patients and staff.
Strong organization skills; ability to develop, organize and maintain schedules.
Knowledge and comfort in working with patient population.
Able to work with basic computer skills.
Ability to network and coordinate efforts between treatment, medical, and other support systems for the patients.
Must be able to physically perform the basic life operational functions of climbing, stooping, crouching, reaching, pushing, pulling, lifting, standing, walking, fingering, grasping, talking, and hearing.
Must be able to perform sedentary work exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently of constantly to lift objects.
Must possess the visual acuity to perform extensive reading and determine the accuracy of work assigned.

Nice To Haves

Special consideration given to those with experience working with substance abuse and/or mental health patients and their human services needs.

Responsibilities

Responsible for providing medical assistance to individuals served within the outpatient treatment setting.
Interviewing patients and/or significant others to acquire vitals, medical history, psychiatric history and health assessment, providing appropriate care either through intervention or referral.
Manages medical records for patients who receive services.
Assists patients in applying for and navigating patient assistance programs.
Manages medication samples and schedules pharmaceutical representative’s presentations.
Provide education to parents/patients concerning psychotropic medications and other health issues as directed by psychiatric provider.
Ensures standards of quality delivery of medical services and infection control.
Assists with patient flow and monitors activity in and around the agency facility.
Coordinates medical care, referrals and patient appointments.
Monitors/documents patient medications, including any prescription or over the counter medications.
Sends all invitations for telehealth appointments.
Makes daily reminder calls for the next business day’s appointments.
Conducts injection administration, lab draws, and collects urine drug screens.
May be exposed to human body fluids and is subject to the OSHA requirements on blood borne pathogens.