Chief Venue Officer

Hennepin Arts•Minneapolis, MN

3d•$200,000 - $210,000

About The Position

Hennepin Arts powers a thriving arts community - rooted in Minneapolis, with impact across Minnesota - through unforgettable experiences, preserving history, expanding opportunity, and inspiring connection through the power of performance. We bring people together through powerful performances and educational programs. Our work preserving historic theatres and activating the District honors the past and shapes the future of Minnesota. At Hennepin Arts, we believe identity should never be a barrier to belonging or success. Every person on our staff, on our stages, in our audiences, and in our communities deserves to feel seen, respected, and valued. Inclusion is core to who we are and how we lead. We affirm that diversity, equity, inclusion, accessibility, and belonging (DEIAB) are daily practices that shape how we work, who we serve, and what we stand for. The Chief Venue Officer (CVO) serves as an indispensable pillar within the executive team at Hennepin Arts. Reporting directly to the President/CEO, the CVO holds a strategic role that requires visionary leadership to drive the organization forward. This involves a holistic approach to managing and enhancing the efficiency and strategic alignment of operations to bolster the organization's mission. The CVO’s responsibilities are integral to propelling growth, optimizing resource allocation, and fostering collaboration across all functions. This ensures seamless coordination and that all organizational operations consistently meet the highest standards of performance. The CVO is not just a leader but a catalyst for innovation and progress, guiding the organization through challenges and opportunities with strategic insight and operational expertise.

Requirements

A minimum of ten (10) years of experience in senior leadership roles, with at least 5 years of proven success in a COO or equivalent role, preferably within a non-profit or arts organization
Advanced expertise in strategic planning, project management, and business development
Extensive experience in venue management, including box office, front-of-house, production, and group sales
Strong communication, collaboration, and leadership skills, with the ability to inspire and motivate cross-functional teams
Demonstrated analytical proficiency, with a strong ability to interpret data and make strategic decisions that drive organizational success

Responsibilities

Provide executive leadership to Hennepin Arts and partner organizations, aligning them with the strategic vision set by the President/CEO
Provide strategic direction through advisement and collaboration with the leaders of shared services to align organizational goals and strategic initiatives
Key advisor to the President/CEO in evaluating business development opportunities, assessing the venue operational impact
Leverage cross-organizational strengths to seize new opportunities and tackle organizational challenges
Direct all operational functions and lead execution of all organizational initiatives, ensuring reliability, efficiency, and scalability
Oversee multiple projects aimed at improving venue operations through advancements in technology, processes, and staffing
Ensure that projects are completed on time and within budget, maintaining a focus on venue efficiency and innovation
Establish and enforce the implementation of venue policies and procedures to enhance process efficiency and organizational performance
Champion integration of systems across the organization to ensure seamless venue operations and effective execution of company-wide activities
Oversee venue operation budgets and resource allocation to support the achievement of both short- and long-term venue goals
Analyze venue performance to identify areas for cost reduction, program enhancement, or policy modification
Regularly report, focusing on the venue operation facets of the organization
Build and reinforce accountability between departments to promote venue operation efficiency and effectiveness
Direct adherence to compliance with governance standards and alignment with the strategic vision of the organization
Lead a culture of continuous improvement, ensuring venue policies and processes, systems, and capabilities evolve to meet emerging needs
Drive venue innovation to optimize processes and achieve integrated, organization-wide efficiency. Promote data-driven, scalable solutions
Create and facilitate a culture of continuous improvement that is committed to delivering the highest standards in venue operations