Chief Technology Officer, SVP

State StreetIrvine, CA
Onsite

About The Position

The Chief Technology Officer provides senior technology leadership and accountability for a client-facing, regulated environment delivered in close partnership with Global Technology Services (GTS). This role ensures technology reliably supports critical client operations, service commitments, and regulatory obligations. The CTO is the single accountable technology owner responsible for end-to-end technology outcomes, including stability, delivery, risk, and client impact. Day-to-day engineering, platform operations, and control ownership remain within the respective GTS domain leaders and teams. This role is crucial for improving production stability and resiliency, sustaining a reduction in technology risk, increasing delivery predictability, and fostering strong client confidence through proactive communication.

Requirements

  • Senior technology leadership experience in complex, regulated, client-facing environments.
  • Proven ability to manage technology risk, resilience, and regulatory obligations across infrastructure, development, and security domains.
  • Strong executive-level communication and stakeholder management skills, including direct client engagement.
  • Broad technical depth across infrastructure, applications, identity, and cybersecurity (without hands-on ownership).

Responsibilities

  • Serve as the senior technology point of accountability for clients.
  • Translate client needs, incidents, and strategic initiatives into clear technology priorities and coordinated execution.
  • Act as the technology escalation point for material incidents, risks, and delivery issues.
  • Partner with business leadership to align technology strategy, roadmaps, and investment priorities with business objectives and client commitments.
  • Represent within GTS governance and leadership forums.
  • Balance stability, client impact, regulatory compliance, and modernization in prioritization decisions.
  • Financial responsibility for budgetary management and controls.
  • Own and drive application and infrastructure modernization, including the definition, execution, and governance of multi-year modernization roadmaps aligned to business priorities, client commitments, and firm standards.
  • Establish and maintain a comprehensive technology roadmap covering applications, infrastructure, platforms, and tooling, explicitly addressing technical debt, lifecycle risk, and future-state architecture.
  • Accountable for the identification and remediation of all technology including end-of-life applications, infrastructure, operating systems, databases, middleware, tooling, and unsupported configurations.
  • Ensure modernization, simplification and obsolescence remediation efforts are prioritized, funded, sequenced, and transparently tracked alongside run, change, and regulatory commitments.
  • Accountable for the overall technology risk posture, including operational resilience, cyber risk, and audit outcomes.
  • Drive coordinated remediation across infrastructure, application, security, and platform teams.
  • Convert lessons learned into preventive controls and durable improvements.
  • Accountable for patch, vulnerability, and configuration management across all applications, infrastructure, platforms, and environments, regardless of execution ownership.
  • Ensure timely remediation of critical and high vulnerabilities, with clear ownership, risk acceptance governance where required, and executive-level visibility into aging exposures.
  • Drive consistent configuration management standards and drift remediation across assets to reduce fragility, incident recurrence, and audit findings.
  • Integrate vulnerability, patching, and configuration posture into the overall risk narrative, client communications, and regulatory responses.
  • Establish and maintain a clear technology operating model, including decision rights, governance forums, cadence, and escalation paths.
  • Ensure effective release, change, and stability governance with executive-level transparency.
  • Act as the GTS infrastructure, development, risk, and cyber leaders.
  • Provide senior oversight of strategic vendors and partners.

Benefits

  • retirement savings plan (401K) with company match
  • insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages
  • paid-time off including vacation, sick leave, short term disability, and family care responsibilities
  • access to our Employee Assistance Program
  • incentive compensation including eligibility for annual performance-based awards
  • eligibility for certain tax advantaged savings plans
  • inclusive development opportunities
  • flexible work-life support
  • paid volunteer days
  • vibrant employee networks
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