Chief Technology Officer / General Manager

Rotary Club of Monroe, Louisiana•Evanston, IL

23d•$307,395 - $341,550•Onsite

About The Position

The Chief Technology Officer / General Manager (CTO) will join Rotary’s executive management team, reporting to the CEO / General Secretary, and will lead and direct technology and delivery teams in Evanston and Pune to improve the member experience. This is a hands-on transformational role: the CTO will lead and foster a culture of innovation, accountability and continuous improvement, setting direction and overseeing execution.

Requirements

Bachelor’s degree in computer science or business required; master’s degree in computer science, MBA, or a related technical field highly preferred.
Additional experience/education/certifications may substitute for required experience.
15+ years of relevant experience leading and managing IT organizations, including 5+ years leading director-level leaders and senior managers.
Demonstrated ability to set a multi-year technology strategy and translate it into executable roadmaps, outcomes, and measurable impact.
Experience negotiating and managing high-value contracts and vendor partnerships.
Strong grasp of modern digital platforms and delivery practices (e.g., cloud, integration patterns, collaboration and communications technologies).
Proven track record as a business and product-oriented technology leader: fluent in outcome-based delivery; comfortable partnering as a peer with product and business leaders, not just a service provider to them.
Exceptional verbal and written communication skills with all levels of the organization and boards of governance.
Very strong conceptual, analytical, judgment, and communication abilities; and a track record of achieving results directly and through others.
Ability to travel internationally up to 10% of the time.

Nice To Haves

Digital Transformation & Modernization: Drives modernization of platforms, integrations, and delivery practices to reduce technology debt, improve agility, and enable scalable global services.
Product and Outcome Orientation: Partners with business leaders to define success metrics, uses data to prioritize work, and focuses teams on measurable outcomes—not outputs. Understands product lifecycle and roadmap discipline.
Information Security & Cybersecurity: Oversees security strategy, protocols, and training; ensures compliance with relevant privacy and data protection regulations; and manages organizational risk.
Data Management & Governance: Establishes and maintains data governance frameworks and quality standards to ensure data is accurate, reliable, and accessible for decision making.
Change Leadership & Organizational Accountability: Does not just advocate for change — engineers it.
Talent Development & Culture Building: Builds team culture through modeling, coaching and consistent standards.
Stakeholder Relationship Management: Builds trusted relationships across the Secretariat and governance bodies; translates needs into technology solutions and communicates complex topics clearly to non-technical audiences.
Global Perspective: Operates effectively across cultures, time zones, and regions—ensuring solutions and support models meet the needs of Rotary’s global footprint.
Continuous Learning: Stays current on emerging technologies and trends, and fosters a culture of learning, experimentation, and continuous improvement.
Communication: Be open to receiving ideas from diverse viewpoints and able to communicate messages so that they are universally understood.
Collaboration: Builds partnerships and works jointly with others to meet shared objectives.
Accountability: Have a clear sense of ownership and take personal responsibility for actions.
Innovation: Move Rotary beyond traditional ways of thinking
Strategy: Identify Rotary’s opportunities and design approaches that align with our strategic goals.

Responsibilities

Serving as the organization's senior technology leader and strategic advisor to the General Secretary/CEO and Executive Management Team; setting and executing a multi-year technology strategy and roadmap aligned with Rotary’s mission and strategic priorities.
Supporting product teams; ensuring technology delivery, platform reliability, and shared services are aligned to product roadmaps and participant and member centered outcomes.
Leading, developing, and coaching technology leaders and teams in Evanston and Pune, India; setting clear expectations, supporting teams and continuously improving how we work.
Establishing governance for prioritization, portfolio management, and delivery through the Enterprise Project Management Office (EPMO) to ensure work is aligned to strategy and delivered predictably.
Ensuring Rotary’s systems are architected for longevity, performance, maintainability, and scalability; addressing technology debt while maintaining business continuity.
Ensuring technology solutions are defined, designed, developed, tested, and delivered on time and with quality. Personally inspect progress to ensure commitments are met.
Ensuring technology systems—including endpoint, data centers, networking infrastructure, telephony, databases, and cloud platforms—are maintained, secure, and operational.
Ensuring communication systems between international offices are maintained, optimized, and operational.
Ensuring security, privacy, and compliance posture meets applicable industry standards and regulatory requirements; leading risk management and incident readiness.
Ensuring technology-related policies, procedures, standards, and processes are documented, communicated, understood, and complied with.
Overseeing vendor strategy and contracts to maximize value, manage risk, and ensure delivery against commitments.
Owning the total operating and capital budgets of the information technology division, ensuring strong financial stewardship and return on investment.
Defining and tracking key performance indicators for technology delivery, platform reliability, team capability, and member experience and report transparently on progress and gaps.