Chief Strategy and Data Officer

Commonwealth of Massachusetts • Boston, MA

12d • Hybrid

About The Position

The Executive Office of Housing and Livable Communities (EOHLC) is seeking a Chief Strategy and Data Officer to help shape and advance the Commonwealth’s housing strategy through data, research, innovation, and operational excellence. Serving as a key advisor to the Secretary, the Chief Strategy and Data Officer will lead efforts to strengthen how EOHLC uses data and evidence to understand housing needs, develop policy solutions, establish goals, measure progress, and improve outcomes for residents. The Chief will oversee a multidisciplinary Strategy Team responsible for policy research and development, data strategy, constituent experience, and operational transformation. The Chief will work across divisions and with state agencies, municipalities, researchers, academic institutions, technology partners, and other stakeholders to build stronger data capabilities, modernize systems and services, and foster a culture of innovation and continuous improvement. The ideal candidate will bring a combination of strategic thinking, analytical rigor, organizational leadership, and an ability to translate complex information into practical solutions. This role is well suited for a leader who is motivated by public impact and excited about using data, policy, technology, and organizational change to address one of Massachusetts’ most significant challenges.

Requirements

• At least six (6) years of full-time or equivalent part-time, professional, administrative, supervisory, or managerial experience in business administration, business management, public administration, public management, clinical administration or clinical management.
• Of the above, at least two (2) years must have been in a supervisory or managerial capacity.
• A certificate in a relevant or related field may be substituted for one (1) year of the required experience.
• A Bachelor's degree in a related field may be substituted for two (2) years of the required experience.
• A Graduate degree in a related field may be substituted for three (3) years of the required experience.
• A Doctorate degree in a related field may be substituted for four (4) years of the required experience.

Nice To Haves

• Demonstrated expertise in data analysis, policy analysis, research, and program evaluation, including quantitative and qualitative methods.
• Demonstrated experience overseeing technical staff using GIS and statistical software (Esri, Qgis, Rstudio, Python, SQL) to create new data products and analytics for decision-making and merging data from administrative, commercial, census, and GIS sources to yield novel insight for policy-makers.
• Strong knowledge of the Massachusetts housing landscape and policy environment.
• Ability to translate abstract policy concerns into actionable research questions and analytical methods that can be implemented by technical staff; and the ability to translate the results of this technical analysis into policy-relevant findings.
• Experience developing data strategies, governance practices, reporting systems, and analytical tools to support decision-making.
• Demonstrated success leading complex, cross-functional initiatives, including organizational transformation, process improvement, and change management.
• Familiarity with user-centered design, modern software delivery, and agile project management.
• Strong leadership and relationship-building skills, with experience managing teams and collaborating across government, research, community, and other stakeholder organizations.
• Exceptional written and verbal communication skills, including the ability to translate complex information for senior leaders and diverse audiences.
• Excellent judgment and discretion, with the ability to manage competing priorities, navigate ambiguity, and work effectively with a high degree of independence.

Responsibilities

• Lead EOHLC’s data strategy, including data governance, infrastructure, reporting, dashboards, analytical tools, and management information.
• Serve as a strategic advisor to the Secretary, Deputy Secretary, and other senior leaders on data-driven policy analysis, operations, housing trends, emerging issues, and opportunities for action.
• Oversee quantitative and qualitative research, special reports, critical datasets, demographic projections, housing-demand forecasts, housing-production targets, program evaluation, and the development of evidence-based policy recommendations.
• Oversee high-priority projects involving new business processes, software applications, data practices, and technology-enabled services.
• Guide efforts to make EOHLC's customer-facing websites, applications, and services easier and more effective for residents.
• Partner with executive leadership to establish performance measurement frameworks, housing goals, operational metrics, and mechanisms for tracking and communicating progress.
• Strengthen EOHLC’s ability to use data and technology effectively by identifying training, professional development, hiring, and technical-readiness needs.
• Provide direction, coaching, performance management, and professional development for staff working across research and policy development, constituent experience, and operational transformation.
• Build relationships with municipalities, regional planning agencies, academic and research institutions, housing and community-development organizations, and other partners.
• Help create a culture of inquiry, transparency, adaptability, and collaboration, identifying opportunities to improve systems, processes, services, and outcomes across EOHLC.

Benefits

• Comprehensive Benefits
• Outstanding suite of employee benefits that add to the overall value of your compensation package.
• Work experience that supports you, your loved ones, and your future.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive