Chief Revenue Officer (CRO)

vivenu GmbHNew York, NY
4d

About The Position

The Modern Standard for Live Entertainment Ticketing is no longer just a transaction; it is the most important revenue and data engine in sports and live entertainment. While legacy "black box" providers restrict data, tech and brand control, vivenu is the API-first "Modern Legacy Disruptor." We empower 1,000+ of the world’s most premier event brands in 50+ countries – from global icons like the Grammy Awards and HYROX to teams such as Stanford Athletics and FC Schalke 04 – to reclaim their data, their brand, and their revenue. Backed by $65M+ from top-tier investors, with an annual GTV of >1Bn GTV and being profitable, it is time to go towards the next phase: accelerating our segment-specific approach, significantly increasing average ACV, and paving the way for an AI-powered fan engagement era. The Role: Architect of Global Revenue As vivenu’s CRO, you are the primary architect of vivenu’s global expansion. You aren't just managing a Revenue team; you are building a high-performance machine that wins the world's most complex sports and venue accounts. You will complement our CEO by providing the strategic planning and execution required to scale a verticalized GTM engine across the globe. The Team currently consists of 70 highly skilled and motivated contributors; divided in Sales Leaders, AEs, BDRs, RevOps, GTM, Marketing and Partnerships.

Requirements

  • 5 years of experience as a CRO in a high scale company, thereof minimal 3 years leading a >50 ARR Organization.
  • The Vertical Specialist: Proven track record in Vertical SaaS. You understand that in this space, winners provide the "Operating System" that sits at the heart of the business.
  • Global Scaler: Successfully built and managed teams across North America and Europe, navigating the cultural nuances required to win on both continents and continue to scale from there.
  • Analytical Mindset & High-Performance Culture: You move with urgency, embrace an iterative "fail fast, learn faster" mentality, and thrive in an environment where speed is a competitive advantage.
  • Ecosystem Thinker: You recognize that ticketing is the most important digital business decision a client makes. You know how to sell into a diverse and passionate industry where the product is
  • Intellectual Agility: Navigate the complexities of a highly nuanced industry with sharp analytical precision. You will master our sales frameworks with speed, deciphering intricate industry politics and stakeholder dynamics to drive immediate strategic impact.

Responsibilities

  • Global Revenue Leadership: Define and reach our global sales goals as determined together with the CEO and board. Coordinate and align Marketing, Partnerships, Sales, and Business Development efforts into a single, cohesive growth engine.
  • Scaling the Revenue Org: Lead the charge in more than doubling the revenue organization in headcount, designing a global structure that remains agile as we scale.
  • Strategic Deal Involvement: Move beyond "oversight" to actively coaching leadership on deal play. You will help navigate complex stakeholder landscapes, including alignment with owners, investors, and boards for our Enterprise opportunities.
  • Elevating the Narrative: Grow the importance of "Business Value Selling" – positioning vivenu not just as a tool, but as the essential revenue-focused operating system for live entertainment.
  • Holistic GTM Strategy: Ensure our value proposition is uniquely tuned for the complexities of the industry, moving beyond "general SaaS" tropes.
  • Modern Tech Stack Mastery: Ensure the team is equipped with and fluent in a modern tech stack that enables speed, transparency, and data-driven decision-making.
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