Chief Program Officer

ORANGE GROVE CENTER INC•Chattanooga, TN

6d•Hybrid

About The Position

Provide strategic leadership and oversight to administrators over various programs including Children’s Services, Georgia Services, Employment Services, Volunteer Services, Support Services, and Mental Health Programs. Ensure program operations align with the organizational mission, laws, regulations, and standards. Collaborate with the C-Suite and Board of Directors to maintain organizational reputation and quality performance. Develop policies, procedures, strategic plans, performance metrics, and communications. Oversee contracts, budgets, staff evaluations, hiring, and disciplinary actions. Maintain a development mindset to ensure program efficiency, compliance, and to create new opportunities for those receiving support. Demonstrate flexibility and initiative to support organizational success.

Requirements

Bachelor’s degree required
Minimum of 10 years of leadership experience
Experience with developing and monitoring qualitative and quantitative performance metrics
Strong communication, analytical, and problem-solving skills
Strong interpersonal, coaching, and leadership skills
Ability to maintain objectivity and strategic mission alignment
Good overall physical health and personal stamina
A physical examination, including TB skin test or chest x-ray is required prior to employment
Fitness to conduct essential duties within the office environment, while conducting periodic travel and visits to program sites and community meetings, and while presenting information to a variety of audiences
Compliance with Drug Free Workplace policy

Nice To Haves

Advanced degree preferred
Advance degree in related field
Experience developing and implementing Continuous Improvement Plans, dashboards, scorecards, and evaluation reports
Experience working in or with nonprofit or mission-driven organizations

Responsibilities

Provide strategic leadership and oversight to administrators over Children’s Services, Georgia Services, Employment Services, Volunteer Services, Support Services, and Mental Health Programs.
Ensure program operations align with organizational mission and comply with applicable laws, regulations, accreditation standards, contractual obligations, and internal policies.
Work collaboratively within the C-Suite and with the Board of Directors to support the reputation and quality performance of the organization.
Develop policy, procedures, departmental strategic plans, performance metrics, and effective communications.
Oversee and complete contracts, budgets, staff evaluations, hiring and disciplinary actions in consultation with applicable administrators.
Maintain a development mindset to ensure current programs meet the highest efficiency and compliance standards and to create new programs that provide worthwhile opportunities for the people receiving support from Orange Grove Center.
Demonstrate flexibility and initiative in tasks to support organizational success.
Serve as a strategic advisor to the CEO and Leadership Team on all Programmatic matters.
Establish and analyze Program metrics to inform organizational decision-making and identify improvement opportunities in collaboration with the CEO and Leadership Team.
Develop and implement Program strategies that align with Orange Grove’s mission, short-term, and long-term goals.
Analyze, trend, and present Program data and initiatives with the Education and Employment Committee, Board of Directors, Leaders and Coaches Committee, Leadership and Director meetings, and with community partners.
Oversee Program leadership to ensure quality personnel performance, budgetary oversight, and outcome effectiveness.
Promote a culture of ethics, integrity, and accountability.
Serve as a liaison with community organizations, government entities, and accreditation entities.
Promote person-centered practices, Employment First philosophy, and creativity towards continual improvements.
Engage with new hires during orientation.
Support organizational events in the community and at Orange Grove Center.