Chief Pharmacist - Atrius Health

UnitedHealth Group•Concord, MA

1d•$112,700 - $193,200•Onsite

About The Position

This role is responsible for the overall operation of the site pharmacy, including staff supervision, regulatory compliance, budget management, scheduling, and pharmaceutical acquisition and disbursement. The Chief Pharmacist ensures efficient workflow, prescription processing, inventory management, and financial profitability while maintaining the highest standards of pharmacy operations and patient service. This position plays a key role in improving pharmacy processes, enhancing patient care, integrating technology, and aligning operations with organizational goals. The role requires a strong sense of urgency, exemplary patient service, and the ability to lead and motivate a team in a dynamic healthcare environment. Collaboration with physicians and other clinical staff is essential for delivering safe and optimal drug therapy. The position involves rotating shifts to meet business needs.

Requirements

Graduate of accredited school of Pharmacy; Pharm D or Bachelor of Science Degree in Pharmacy
Currently be a Registered Pharmacist in the state of Massachusetts with an active pharmacist license without restrictions from the MA Board of Pharmacy
Complete 20 Continuing Education (CE) credits per calendar year as required by Massachusetts Board of Pharmacy and in accordance with Pharmacy Staff License Monitoring and Maintenance of Credentials Policy
Not be listed on the Exclusion Database List of Excluded Individuals and Entities (LEIE) maintained by the Department of Health and Human Services Office of Inspector General (OIG)
American Heart Association Basic Life Support (BLS) required.
Solid knowledge of pharmacy operations and fee for service business
Solid computer skills are required including proficient with Microsoft Office including Word, Excel and Outlook
Proven excellent communication skills, both written and verbal, and must also display well-developed interpersonal skills in order to work successfully with all levels of management, staff, colleagues, and patients
Proven excellent attention to detail and strong organizational skills are required
Proven team oriented and demonstrate excellent customer service skills and problem-solving abilities
Proven ability to use all electronic tools and applications relevant to the performance of the duties of the position, including but not limited to phone, keyboard, computer and computer applications. Able to use computerized systems, including automated dispensing systems and reports.
Proven to performs all job functions in compliance with applicable federal, state, local and company policies and procedures.
Proven accesses only the minimum necessary protected health information (PHI) for the performance of job duties. Actively protects the confidentiality and privacy of all protected health information they access in all its forms (written, verbal, and electronic, etc.) taking reasonable precautions to prohibit unauthorized access. Complies with all Atrius Health and departmental privacy policies, procedures and protocols per Atrius Health Policy on the Confidentiality of Patient Clinical and Personal Information. Follows HIPAA privacy guidelines without deviation when handling protected health information.

Nice To Haves

Advanced Cardiac Life Support (ACLS) may be required based on specialty
Immunization certified recommended
Advanced degree in pharmacy, health care administration or business
5+ years of professional experience in a high volume retail, clinic, and / or outpatient hospital pharmacy
3+ years at a supervisory or functional lead level

Responsibilities

Leads and manages the daily operations of the department, prioritizing direction to ensure pharmacy success by executing strategy, motivating and inspiring the team, maximizing contributions, executing daily tasks, supporting the team, and building rapport with clinicians, colleagues, clinical departments, and patients to improve Capture.
Ensures safe and accurate dispensing of all prescriptions and over-the-counter drugs (OTCs), including the utilization of patient profile review for drug interactions.
Develops, monitors, oversees, and is accountable for the department operating budget, including cost of goods sold and profit margins. Analyzes performance against budget and reports findings to central pharmacy administration.
Contributes to the development of meaningful solutions to drive growth, increase Capture, and improve site and team performance.
Actively contributes to a one-team culture and works to support and develop the pharmacy team.
Manages pharmacy and staff performance by overseeing and assigning tasks to ensure complex operational activities are met in a timely manner.
Ensures Pharmacists lead and direct the work within the pharmacy, are accountable to support the management, oversight and operation of all aspects within site pharmacy, and are responsible for pharmacy performance.
Acquires and disburses all pharmaceuticals within the practice. Oversees facility security, proper storage of medications, purchase, and control of pharmaceuticals; maintains accurate records of controlled substances per regulations and policies.
Ensures documentation is monitored and maintained for all areas related to drug preparation and delivery, including order entry, equipment management, adverse events, and drug inventory per established department guidelines.
Takes an active role in the identification, development, and implementation of quality improvement projects.
Identifies and reports medication-related safety events and HIPAA violations per policy.
Implements Documented Counseling and/or Corrective Action per company guidelines.
Keeps current all employee and department licenses/certifications, registrations, and Power of Attorney for DEA Orders, including revocations.
Takes an active role in assigned projects and activities beyond Chief duties that support Atrius Health mission, values, and goals.
Preceptor role is performed to ensure pharmacy students achieve performance standards.
Represents the department at facility and plan-wide meetings and special task forces, as required in his/her area of expertise.
Works collaboratively with other Chiefs and colleagues to ensure the success of the overall Atrius Pharmacy Department.
Performs other duties as assigned.
Performs a wide range of routine and complex pharmaceutical duties/projects and oversight in support of Specialty Pharmacy.
Develops strong working relationships with the leaders of the clinical departments to grow the specialty pharmacy business.
Establishes working relationships with account managers to acquire specialty medications from wholesalers, or direct from the manufacturer.
Provides administrative oversight and coaching to the Specialty Pharmacy Supervisor.
Dedicates greater than 10% of work time to implementing quality measurement and improvement programs for Specialty Pharmacy delivery.
Leads and manages a group of exempt and nonexempt pharmacy staff, including subordinate supervisors.
Delegates Pharmacist in Charge during Chief absence.
Carries out supervisory and leadership responsibilities within areas of responsibility in accordance with the organization's policies and applicable laws.
Oversees the operations and personnel of the pharmacy to ensure consumer and staff safety.
Provides consistent monitoring and frequent coaching/counseling of staff to set expectations.
Provides direction and support to staff to assure departmental effectiveness and efficiency.
Responsibilities include interviewing, selecting, orienting and training employees; planning, assigning, and directing work; coaching and evaluating performance; rewarding and disciplining employees; reviewing personnel actions of subordinates and addressing complaints and resolving problems.
Develops talent and properly succession plan.