Chief People Officer

NeuraFlash, Part of Accenture

2d•Remote

About The Position

NeuraFlash, a part of Accenture is a leading innovative partner of Salesforce and Amazon, is seeking a Chief People Officer. The CPO serves as the senior leader responsible for developing and implementing strategies that foster a high-performing and engaged workforce. As a core member of the senior leadership team, you will oversee all aspects of human capital management. The ideal candidate is a strategic thinker with a deep understanding of People Operations best practices, including Human Resources, Talent Acquisition, and Learning & Development, a proven track record of leading transformational initiatives, and a passion for cultivating a people-first organization.

Requirements

Education: Bachelor’s degree in Human Resources, Business Administration, Organizational Psychology, or a related field (Master’s degree preferred)
Experience: Minimum of 5-8 years of People leadership experience, with at least 3 years in a senior leadership role that aligns with all above responsibilities
Proven track record of scaling People strategies in high-growth or transformative environments
Deep knowledge of HR best practices, employment laws, and industry trends
Experience scaling fast growing Technology Consulting organizations
Experience in global talent expansion
Exceptional leadership and interpersonal skills
Strong strategic thinking and problem-solving abilities
Ability to build trust and credibility across all levels of the organization
Excellent communication and presentation skills
Data-driven decision-making with proficiency in People analytics and metrics

Responsibilities

Develop and execute a comprehensive people strategy aligned with the company’s business objectives and long-term goals
Conduct a competitive analysis and assessment of NeuraFlash and the wider market in regards to people related strategies
Serve as a trusted advisor to the Executive Team on organizational culture, workforce planning, and leadership development
Oversee international recruitment and onboarding processes to attract top talent across the United States, Canada, Colombia, India, and potentially other expansion markets, and ensure a seamless candidate experience
Evaluate and redefine hiring profiles across roles to ensure the right candidates and personas are identified, interviewed, and hired
Drive high-volume recruitment and pipeline of candidates
Implement strategies to enhance employee retention, engagement, and career development
Leverage data and analytics to optimize recruitment processes, reduce time-to-hire, and improve hiring quality
Evaluate workforce to identify high performers and develop strategy to foster growth and retention
Ensure executive and senior leadership have line of sight into employee performance and help guide recognition, continual monitoring of performance, etc.
Create a succession planning framework to ensure leadership readiness and internal mobility opportunities
Conduct regular workforce planning in collaboration with leaders to anticipate future talent needs and inform hiring planning decisions
Establish programs that recognize and reward employee contributions, enhancing retention and engagement
Foster a positive, inclusive, and high-performance culture that aligns with the company’s mission, vision, and values
Lead initiatives to improve employee satisfaction, engagement, and well-being
Conduct regular employee surveys, focus groups, and feedback sessions to gauge satisfaction and identify areas for improvement
Lead the creation and implementation of initiatives that celebrate employee achievements, milestones, and contributions
Act as a mediator to address and resolve workplace conflicts in a way that aligns with company values and promotes a healthy culture
Develop a comprehensive learning strategy that addresses both immediate skill needs and long-term talent development goals
Develop company-wide upskilling plans around AI to ensure all employees have a comprehensive understanding of concepts, use cases, and technology and market developments
Create role-specific career pathways to guide employees in achieving their professional aspirations within the organization
Conduct training needs assessments to identify skill gaps and align learning programs with business objectives
Implement mentorship and coaching programs that pair employees with senior leaders or subject matter experts
Monitor and evaluate the effectiveness of training programs through feedback, performance metrics, and ROI analysis
Develop strategies to support reskilling and upskilling initiatives, particularly in response to technological or industry changes
Ensure compliance training programs are up-to-date and effectively communicated to all employees
Develop credential strategy and goals for both Salesforce and AWS to ensure employees gain credentials that are relevant to our business strategy and support our partnerships
Oversee the design and administration of competitive compensation, benefits, and rewards programs
Conduct market benchmarking to regularly assess and adjust compensation strategies to maintain competitiveness
Design variable pay programs such as bonuses, profit-sharing, and incentive plans tied to individual and organizational performance
Partner with finance and leadership teams to maintain budget alignment for compensation and benefits
Monitor and address pay equity gaps through regular audits and updates to compensation frameworks
Oversee vendor relationships for benefits administration, ensuring seamless employee access to resources
Mitigate organizational risk through effective policies, procedures, and employee relations practices
Develop and implement comprehensive HR policies and procedures to ensure compliance with local, state, federal, and international labor laws and regulations
Conduct regular audits of HR practices, records, and processes to identify and mitigate risks related to employment law violations
Oversee workplace investigations and ensure fair and consistent resolution of employee relations issues
Provide training and guidance to managers and employees on compliance-related topics, such as anti-harassment, ethics, and workplace safety
Partner with legal counsel to stay informed about changes in labor laws and regulations, ensuring timely updates to organizational practices
Implement and manage systems to ensure proper documentation and retention of employee records in line with data privacy laws such as GDPR, CCPA, or other relevant regulations
Regularly review and update employee handbooks and HR policies to align with evolving compliance requirements
Manage employment-related claims, disputes, or litigation, ensuring swift and strategic resolution to minimize risk to the organization
Ensure compliance with health and safety regulations, including OSHA standards, and implement workplace wellness and injury prevention programs
Lead organizational design efforts to align structure, roles, and capabilities with strategic priorities
Facilitate change management initiatives to support business growth and transformation