Chief Operations Officer - Kansas Operations

GoodLife Innovations•Lenexa, KS

17h

About The Position

GoodLife Innovations is seeking a Chief Operations Officer to lead its Kansas programs and statewide operations. The role oversees regulatory compliance, financial performance, strategic planning, and program quality, with a focus on ensuring high-quality services for adults with intellectual and developmental disabilities (IDD), aging adults, and other populations. The COO will build strong leadership teams and support services that help people live meaningful, healthy, and fulfilling lives. The position oversees regional services and support programs, including community living, day services, targeted case management, health services, behavioral consultation, employee training, and shared living programs. The COO works with individuals served, families, guardians, employees, and external partners to promote satisfaction and effective service delivery. The position requires flexibility to work varied hours, availability for emergencies, and travel between Kansas program locations. Applicants are asked to send a cover letter to Amy Unmacht at [email protected] or attach it to their application. GoodLife Innovations is a 501(c)(3) nonprofit organization with more than $40 million in annual revenue. It serves Kansans with IDD and other populations, and its service models are disseminated nationally through GoodLife U.

Requirements

Bachelor’s degree in a human services or related field required.
At least 5 years of prior experience of a similar scope, with IDD experience.
Supervisory, leadership, and administrative experience required.
Excellent communication, decision-making, problem-solving, organization, and time-management skills.
Ability to lead multiple teams, delegate effectively, manage competing priorities, and work independently and collaboratively.
Strong business and human services technology skills and willingness to leverage AI as appropriate.
Flexibility to work varied hours, be available for emergencies, and travel between Kansas program locations.

Nice To Haves

Master’s degree or higher preferred.

Responsibilities

Oversee Kansas regional services and support programs, including community living, day services, targeted case management, health services, behavioral consultation, employee training, and shared living programs.
Hire, train, mentor, and supervise directors while promoting accountability, collaboration, professional growth, and continuous improvement.
Oversee licensing requirements, audits, investigations, corrective action plans, and compliance with state and federal regulations and agency policies.
Support budget development and monitor financial and operational reports to help maintain program sustainability.
Establish and monitor organizational goals, evaluate performance data, and support agency growth and program expansion.
Lead quality assurance efforts, review outcomes and performance metrics, and support continuous improvement across programs.
Promote stakeholder satisfaction through effective communication, timely follow-up, and collaboration with individuals served, families, guardians, employees, and external partners.
Strengthen communication between departments, support effective service initiation, and ensure consistent implementation of agency systems and procedures.