Chief Operating Officer

Northwestern Medical Center•St. Albans, VT
•Onsite

About The Position

Northwestern Medical Center (NMC) is seeking a strategic, collaborative, and results-driven Chief Operating Officer (COO) to help shape the future of healthcare delivery in our community. As a key member of the executive leadership team reporting directly to the CEO, the COO will play a pivotal role in advancing NMC's mission, driving operational excellence, and leading a diverse portfolio of hospital services. This leader will partner closely with physicians, clinical and operational leaders, board members, and community stakeholders to ensure exceptional patient experiences, strong financial performance, and a culture of high reliability. This is an exciting opportunity for an accomplished healthcare executive who thrives on leading change, developing talent, improving performance, and creating innovative solutions that strengthen healthcare delivery for patients and families.

Requirements

  • Bachelor's degree in Healthcare Administration, Business Administration, or a related field.
  • Minimum of five years of progressive healthcare leadership experience in a hospital setting.
  • Demonstrated success leading complex operations and multidisciplinary teams.
  • Strong financial, operational, and strategic planning capabilities.

Nice To Haves

  • Master's degree in Healthcare Administration, Business Administration, Public Health, or a related field.
  • Experience leading large-scale operational improvement and growth initiatives.
  • Experience working within complex healthcare systems and matrixed environments.

Responsibilities

  • Provide executive leadership for major hospital operations and business units.
  • Partner with the CEO and senior leaders to execute NMC's strategic plan and organizational priorities.
  • Lead efforts to improve operational performance, quality, service excellence, and financial outcomes.
  • Foster a culture of accountability, innovation, collaboration, and continuous improvement.
  • Build strong partnerships with physicians, medical staff, and community stakeholders.
  • Identify and implement growth opportunities that enhance market position and expand services.
  • Drive operational and service excellence initiatives across the organization.
  • Oversee significant workforce, resource, and operational decisions.
  • Mentor and develop leaders, strengthening succession planning and organizational capability.
  • Serve as acting executive leader in the absence of the CEO.
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