Chief Operating Officer

Be Well Clinical Studies•Lincoln, NE

2d•$110,000 - $160,000•Onsite

About The Position

The Chief Operating Officer (COO) is responsible for providing operational leadership, strategic execution, and organizational alignment across all Be Well Health entities, including Be Well Clinical Studies, Be Well Memory & Infusion, and Be Well MD. This executive leader ensures operational stability, financial discipline, regulatory compliance, and scalable growth while translating executive vision into structured execution. The COO serves as the integrator of people, process, and performance, driving accountability and maintaining momentum across departments. This role also provides executive oversight of clinical research operations, ensuring compliance with FDA, ICH-GCP, and IRB requirements while supporting study execution, audit readiness, and sustainable program growth. This role requires a high-capacity leader who thrives in complexity, demonstrates strong financial acumen, and brings disciplined operational structure to a multi-entity healthcare organization.

Requirements

Bachelor’s degree in Healthcare Administration, Business Administration, Finance, or related field
7–10+ years of progressive operational leadership experience in healthcare and clinical research
Experience overseeing multi-department or multi-site healthcare and research operations
Strong financial literacy, including budgeting, forecasting, and P&L oversight
Working knowledge of healthcare and clinical research regulatory frameworks
Proven ability to lead cross-functional teams and drive accountability
Strategic thinking with operational execution discipline
Systems-level problem-solving
Financial and data-driven decision-making
Strong written and verbal communication
Organizational structure and process design
High integrity, discretion, and executive presence
Ability to balance long-term strategy with day-to-day oversight

Nice To Haves

Master’s degree (MBA, MHA, or related field)
Experience in clinical research, infusion services, or concierge medicine
Familiarity with FDA regulations, ICH-GCP guidelines, and IRB processes
Familiarity with EOS (Entrepreneurial Operating System)
Experience supporting organizational growth or expansion initiatives

Responsibilities

Oversee day-to-day operational performance across all entities
Ensure clarity of roles, workflows, and cross-departmental accountability
Maintain operational continuity during periods of growth and transition
Identify process inefficiencies and implement scalable improvements
Serve as escalation point for operational issues requiring executive judgment
Ensure clinic readiness, patient flow optimization, and system alignment
Provide executive-level financial oversight in partnership with accounting
Lead budgeting, forecasting, and scenario planning processes
Conduct financial modeling to guide hiring, expansion, and capital decisions
Monitor P&L performance and ensure financial sustainability
Manage banking relationships and ensure accurate financial reporting
Support audit readiness and regulatory compliance
Provide executive-level oversight of the organization’s clinical research program, ensuring alignment with strategic, operational, and financial objectives
Maintain high-level accountability for regulatory compliance, audit readiness, and overall research quality across all studies
Partner with clinical and regulatory leadership to ensure infrastructure, resourcing, and processes support sustainable research growth
Monitor program performance through key metrics and ensure appropriate escalation, risk mitigation, and leadership visibility
Provide strategic oversight of HR functions including workforce planning, compliance, and performance management
Ensure compliance with HIPAA, OSHA, licensure requirements, and employment laws
Partner with leadership to identify structural gaps and capacity needs
Maintain policies and procedures supporting organizational risk mitigation
Support development of leadership capability across managers and directors
Evaluate new service lines, partnerships, and site expansions
Conduct operational and financial assessments for growth initiatives
Ensure new initiatives align with organizational capacity and ROI expectations
Drive cross-entity integration and expansion planning
Act as operational conduit between executive leadership and department heads
Serve as the Traction EOS Integrator and lead EOS execution, including L10 meetings and leadership alignment structures
Drive accountability through clear metrics and performance tracking
Maintain institutional documentation rigor and organizational clarity
Provide coaching and decision support to leadership team