Chief Operating Officer (0953 - Deputy Director III) - San Francisco Public Library

City and County of San Francisco•San Francisco, CA

1d•Onsite

About The Position

Reporting to the City Librarian, the Chief Operating Officer (COO) position is responsible for assisting the City Librarian in planning, evaluating, and directing the operations of major activities and functions of the Library. The focus of this position will be comprehensive planning and fiscal oversight of the organization’s major support divisions including Finance, Facilities, Human Resources, Information Technology, and Research, Strategy & Analytics.

Requirements

Possession of a bachelor's degree from an accredited college or university in Public Administration, Public Policy, Social Work, Urban Planning, Business Management, Computer Science, or a closely related field
Five (5) years of managerial experience as a senior manager with oversight of at least one of the functional areas: Finance, Facilities, Information Technology, Strategic Planning, or Human Resources, all of which must include supervision of staff.
One (1) year full-time employment is equivalent to 2,000 hours (2,000 hours of qualifying work experience is based on a 40 hour work week). Any overtime hours that you work above 40 hours per week are not included in the calculation to determine full-time employment.

Nice To Haves

Advanced degree in Business Administration, Finance, Public Administration, Public policy, Law, or closely related field.
Possess the managerial experience described above, with managerial experience in more than one functional areas.
Prior municipal government experience working within the City & County of San Francisco.
Excellent written and verbal communication skills.
Experience with public speaking and making public presentations; strong group facilitation skills.
Demonstrated experience in organizing work, directing tasks independently, maintaining strong attention to detail, and managing competing priorities to meet external timelines.
Able to quickly pivot with changing priorities and maintain a professional and calm demeanor under pressure and amid high-stress situations.
Proven ability to navigate complex stakeholder relationships with high emotional intelligence and diplomacy.
Ability to plan, direct, and evaluate the work of division and department leadership and senior staff.

Responsibilities

Oversees the organizational structure, policies and procedures, staff assignments, service levels, and administrative systems for the Library Support Divisions (Finance, Facilities, HR, IT, and Research, Strategy & Analytics) required to accomplish a department's mission and objectives in an effective and efficient manner; directs the identification, evaluation, and implementation of service enhancements; leads change management and project management initiatives across assigned functional areas.
Directs the development and implementation of division goals and work plans; manages the allocation of resources for optimal organizational performance.
Performs a lead role in implementing the Library’s strategic plan, capital plan, and development and maintenance of a comprehensive technology plan and organizational hiring plan.
Consults with the Mayor/Mayor's staff regarding the activities of the functional area assigned and coordinates with other City departments in addressing service needs; may represent the Department before or provide information to commissions, boards, committees and representatives from federal, state and local agencies, organizations, and the media; serves as the department head in their absence.
Directs the development and implementation of the capital and operational budget; leads data-informed budget and expenditure decisions for the Library; oversees fiscal activities to ensure expenditures adhere to the approved budget, meet compliance requirements, are fiscally prudent, and are in alignment with the department mission and strategic plan.
Collaborates with members of the Library’s executive management team to align strategic priorities and drive cross-functional initiatives that advance organizational goals.
Oversees departmental participation in community benefit districts and centralized city service initiatives and/or multi-agency capital planning efforts.
Provides analysis of legislative changes at various levels of government and coordinates local legislation with the Mayor and Board of Supervisors.
Coordinates departmental audits, audit responses, and corrective action plans.
Develops and implements policies, goals, and objectives, and ensures the enforcement of all applicable laws, ordinances, and regulations for the department.