Chief Operating Officer / Integrator [HT-975632]

VisionSpark • Austin, TX

35d • $180,000 - $200,000 • Onsite

About The Position

We're looking for a Chief Operating Officer / Integrator who embodies excellence: someone who can bring structure to vision, elevate a boutique client experience, and lead with the quiet confidence of a world-class leader. If you thrive in environments where expectations are high, details matter, and personalized service is the standard, we want to talk to you. Our clients are CEOs, founders, and high-performance executives who demand the same level of excellence in their healthcare that they bring to their businesses. They expect proactive, data-driven care delivered with discretion and precision. Our ideal Chief Operating Officer / Integrator is: People-first. You lead with empathy and accountability, meet people where they are, and hold high standards with clarity and respect. Professional, polished, and kind. You bring calm to chaos, elevate the environment around you, and model a high-touch, high-standard client experience. Health-minded and growth-oriented. You believe in what we do and embody a personal commitment to wellness and transformation, bringing curiosity and discipline to everything you lead. Grounded and trustworthy. You lead with integrity, loyalty, and calm authority, doing the right thing even when no one is watching. Composed and adaptable. You thrive in growth, make clear decisions in ambiguity, and adjust quickly without losing focus. Structured but not rigid. You design systems that make excellence repeatable without letting process kill momentum. Strategic and hands-on. You move effortlessly between vision and the details that make excellence possible. Tech-savvy and forward-thinking. You use data, tools, and AI to make work smarter, faster, and more connected. Our ideal Chief Operating Officer / Integrator doesn't need a playbook - they create it. They turn vision into measurable success, building momentum through trust, quality, and precision. They believe structure sets creativity free and understand that operational excellence is what allows transformation to scale.

Requirements

• 3-5+ years of direct leadership running a fast-growing business, division, or major function
• Cross-functional accountability for operations, people, and financial performance
• P&L ownership of a $3-10M organization
• Proven people leadership (hands-on coaching, accountability, and culture-building)
• Experience creating scalable, repeatable systems to support growth and multi-location expansion
• Experience in high-expectation, concierge, or high-touch client environments where elevated standards, discretion, and consistency are essential
• Tech- and data-savvy: comfortable implementing software, KPIs, dashboards, and automation tools

Nice To Haves

• Experience serving high-end or luxury clientele
• Exposure to sales or marketing leadership
• Experience in small-business or founder-led organizations
• Familiarity with highly experiential or brand-driven service industries
• Knowledge of EOS tools; HubSpot or other luxury CRM; AI prompt engineering; and building SOPs in Notion, Trainual, or similar platforms
• Background in wellness, health, fitness, longevity, or biohacking

Responsibilities

• Design and implement the operating system that keeps the practice running smoothly, from patient experience to team performance
• Create and document key processes and SOPs for clinical, administrative, and client-facing workflows
• Establish clear KPIs for every department so the team knows what success looks like and can measure it
• Use technology and AI to streamline systems, improve communication, and track results
• Build the infrastructure to maintain client excellence as we scale multiple locations and strengthen brand presence
• Implement systems that capture and utilize client preferences, ensuring care feels anticipatory, customized, and deeply personal
• Model and coach refined communication and service excellence, elevating the environment and setting the tone for a world-class boutique practice
• Hire, train, and coach team members, ensuring the right people are in the right seats
• Lead with accountability, compassion, and high standards
• Create clarity around roles, goals, and performance
• Build a culture that is professional, supportive, fast-moving, and fun
• Protect the founder's time and focus by confidently managing day-to-day operations
• Turn new ideas and programs into executable plans with clear steps, owners, and timelines
• Manage budgets, resources, and performance to keep growth profitable and sustainable
• Partner with a fractional CFO to oversee P&L and optimize financial outcomes
• Ensure every initiative aligns with the ART mission: world-class client care and measurable transformation
• Strengthen ART's boutique, luxury positioning through operational excellence and meticulous attention to client experience

Benefits

• Medical
• PTO
• performance trip to a wellness destination
• professional development support
• relocation assistance for the right candidate
• extensive wellness benefits (including unlimited access to ART's longevity treatments and a monthly wellness stipend)

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Industry: Administrative and Support Services
• Education Level: No Education Listed