Chief Operating Officer (COO) / Integrator
About The Position
Rapid Home Service Group (RHSG) is building something different. RHSG is building a platform of premium home service brands designed to raise the standard in an industry known for inconsistency, shortcuts, and chaos. We build businesses the right way, with discipline, professionalism, and execution at the core. Our platform began with Rapid Roofing, a flagship Long Island–based roofing company that scaled through strong sales systems, margin discipline, and an obsessive focus on the customer experience. No storm chasing. No gimmicks. Just a repeatable, professional operation that performs. From that foundation, RHSG expanded into outdoor living with BOSS Decks, a deck-building / resurfacing brand built around craftsmanship, process, and respect for homeowners in a space that historically lacks all three. Today, RHSG operates these brands under shared systems, leadership standards, and financial discipline. We are actively positioned to launch new service lines, expand into new markets, and acquire complementary businesses as we continue to grow. Our mission is simple and non-negotiable: Revolutionize home service experiences and set a new bar for customer service, professionalism, and execution. The Opportunity This is a build-and-scale role, not maintenance. You will: Own execution across multiple operating companies Lead department heads and enforce accountability Install operating cadence, discipline, and follow-through Turn strategy into measurable results Build systems that scale beyond any one person You will have real authority, not influence without power. The Visionary will focus on growth, brand, strategy, and capital. You will own the machine. What Success Looks Like Within 12 months: The company runs without constant founder involvement Meetings are efficient, decisive, and accountable Leaders own their numbers and deliver results The organization is structured, scalable, and investable Growth feels controlled, not chaotic If you measure your success by output and outcomes, not optics, you’ll thrive here. Why This Role Is Rare This is not a company “looking for help.” This is a platform being built intentionally with: Clear vision Great team Pproven brands Aggressive growth goals You won’t be fixing chaos. You’ll be building something that lasts.
Requirements
- Has served as a #2 operator or COO before
- Has led multi-department organizations ($10M–$50M+)
- Understands ops-heavy businesses (home services, construction, logistics, field operations)
- Is comfortable enforcing accountability
- Thinks in systems, numbers, and execution
- Pushes back respectfully and decisively
- Prefers clarity over politics
Responsibilities
- Run weekly operating cadence, scorecards, and priorities
- Ensure all departments hit committed numbers
- Drive decisions to completion
- Eliminate bottlenecks quickly
- Directly manage department heads
- Hold leaders accountable to roles, metrics, and standards
- Make hard calls when needed
- Build a high-performance leadership team
- Own budgets, forecasting, and margin protection
- Translate financial data into operational action
- Ensure revenue growth does not come at the expense of profitability
- Standardize processes across brands
- Ensure CRM, job costing, and operational tools are used correctly
- Build repeatable playbooks that survive growth and turnover
Benefits
- Competitive base salary
- Performance-based bonus tied to company results
- Long-term upside tied to growth and profitability
- A real seat at the table as RHSG scales through new brands and acquisitions
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What This Job Offers
Job Type
Full-time
Career Level
Executive
Education Level
No Education Listed
