Chief Operating Officer (COO)

Hydromat • St. Louis, MO

4d

About The Position

The Hydromat Chief Operating Officer Position is intended to support day-to-day operations management and continual improvement, ensuring that our business is well-coordinated and productive. The areas of responsibility for this role are very broad and will require thorough knowledge of Hydromat processes, procedures, as well as industry-specific standards and requirements Professionalism : Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. Technical Skills: Strive to continuously build knowledge and skills and share expertise with others. Customer Service : Manage difficult or emotional customer situations; Respond promptly to customer's needs; Solicits customer feedback to improve service; Respond to requests for service and assistance; Meet commitments. Interpersonal Skills: Focuses on solving conflict, not blaming; Listen to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. Dependability: Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals.; Completes tasks on time or notifies appropriate person with an alternate plan. Strong Leadership & Teamwork: Balances team and individual responsibility; Exhibits objectivity and openness to others' views, Gives and welcomes teamwork; Continues to build a positive team spirit; Puts success of team above own interests; Able to build morale and group communications to goals and objectives; Supports everyone's efforts to succeed; Builds and mentors a high-performing operations team, fostering a culture of accountability, collaboration, and growth. Supervisory Responsibilities: This position oversees the manufacturing, production, and personnel matters of the Organization. The COO acts as a liaison between department-level managers and the top executive. Will report to CEO.

Requirements

• Thorough knowledge of Hydromat processes, procedures, as well as industry-specific standards and requirements
• Approaches others in a tactful manner
• Reacts well under pressure
• Treats others with respect and consideration regardless of their status or position
• Accepts responsibility for own actions
• Follows through on commitments
• Strive to continuously build knowledge and skills and share expertise with others
• Manage difficult or emotional customer situations
• Respond promptly to customer's needs
• Solicits customer feedback to improve service
• Respond to requests for service and assistance
• Focuses on solving conflict, not blaming
• Listen to others without interrupting
• Keeps emotions under control
• Remains open to others' ideas and tries new things
• Follows instructions, responds to management direction
• Keeps commitments
• Commits to long hours of work when necessary to reach goals
• Completes tasks on time or notifies appropriate person with an alternate plan
• Balances team and individual responsibility
• Exhibits objectivity and openness to others' views
• Gives and welcomes teamwork
• Continues to build a positive team spirit
• Puts success of team above own interests
• Able to build morale and group communications to goals and objectives
• Supports everyone's efforts to succeed
• Builds and mentors a high-performing operations team, fostering a culture of accountability, collaboration, and growth

Responsibilities

• Support day-to-day operations management
• Continual improvement
• Ensuring that our business is well-coordinated and productive
• Oversees the manufacturing, production, and personnel matters of the Organization
• Acts as a liaison between department-level managers and the top executive

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Education Level: No Education Listed
• Number of Employees: 101-250 employees