Chief Operating Officer and General Manager

The Saint Paul Chamber Orchestra Society•Saint Paul, MN

1d•$125,000 - $145,000

About The Position

The Saint Paul Chamber Orchestra is seeking an experienced, collaborative, and strategic Chief Operating Officer and General Manager to join one of the world’s premier chamber orchestras at an exciting moment in its evolution. Reporting to the President and Managing Director, this highly visible role serves will help shape the next chapter of the SPCO’s artistic and organizational future by providing the operational leadership needed to support extraordinary music-making, a distinctive musician-led artistic model, and a strong sustainable organization. The ideal candidate will bring strong musical and artistic knowledge, orchestra personnel experience, operational judgment, diplomacy, and the ability to build trust across musicians, staff, artistic leaders, union partners, venues, board members, community stakeholders, and other partners while advancing the SPCO’s mission, impact, sustainability, and leadership within the orchestral field. About The Saint Paul Chamber Orchestra The Saint Paul Chamber Orchestra (SPCO) is widely regarded as one of the finest chamber orchestras in the world. For more than 65 years, the SPCO has enriched the cultural life of the Twin Cities through extraordinary artistry, innovative programming, and a unique musician-led artistic model. Through concerts across the region, community partnerships, and a commitment to accessibility, the SPCO strives to ensure that great music is available to all. Our musicians, staff, and board share a deep commitment to artistic excellence, collaboration, service to the community, and a shared artistic vision, working together to create an inclusive and creative environment where artistry and people can thrive. Position Summary The Chief Operating Officer and General Manager provides collaborative leadership for orchestra operations, orchestra personnel, electronic media rights compliance, information technology, and facilities and venue operations. Reporting to the President and Managing Director, this position serves as a member of the senior management team and plays a central role in translating the SPCO’s artistic vision into effective operational strategy, planning, and execution. The position works closely with artistic leadership, musicians, staff, union partners, venues, and external partners to oversee season planning, concert and activity scheduling, touring, recordings, special projects, venue and facility relationships, orchestra personnel matters, collective bargaining agreement administration, labor relations, media rights compliance, operational budgets, and related organizational infrastructure. The Chief Operating Officer and General Manager serves as a primary liaison between the Orchestra and the broader organization, supporting clear communication, productive collaboration, sound decision-making, financial sustainability, compliance with applicable agreements, and the operational excellence necessary to advance the SPCO’s mission and musician-led artistic model. This position reports to the President/Managing Director and supervises the Director of Operations, the Director of Orchestra Personnel, the Orchestra Librarian and the Technical Director.

Requirements

Experienced, collaborative, and strategic Chief Operating Officer and General Manager
Strong musical and artistic knowledge
Orchestra personnel experience
Operational judgment
Diplomacy
Ability to build trust across musicians, staff, artistic leaders, union partners, venues, board members, community stakeholders, and other partners
Experience providing collaborative leadership for orchestra operations, orchestra personnel, electronic media rights compliance, information technology, and facilities and venue operations
Experience as a member of a senior management team
Experience translating artistic vision into effective operational strategy, planning, and execution
Experience overseeing season planning, concert and activity scheduling, touring, recordings, special projects, venue and facility relationships, orchestra personnel matters, collective bargaining agreement administration, labor relations, media rights compliance, operational budgets, and related organizational infrastructure
Experience serving as a primary liaison between an orchestra and the broader organization
Experience supporting clear communication, productive collaboration, sound decision-making, financial sustainability, compliance with applicable agreements, and operational excellence
Experience reporting to a President/Managing Director
Experience supervising a Director of Operations, Director of Orchestra Personnel, Orchestra Librarian, and Technical Director
Experience overseeing orchestra scheduling and venue coordination
Experience supervising orchestra library operations and concert production activities
Experience overseeing stage crew agreement with IATSE, leading related negotiations
Experience overseeing touring logistics, travel planning, and residency activities
Experience maintaining strong relationships with venue partners
Experience serving as the organization's representative during concerts, rehearsals, tours, and special events
Experience interpreting, administering, and supporting compliance with collective bargaining agreements, labor agreements, and related policies
Experience participating in collective bargaining negotiations
Experience partnering with Human Resources, legal counsel and organizational leadership to address musician relations matters
Experience serving as a member of an Artistic Personnel Committee
Experience providing management leadership for applicable CBA processes, including tenure review, identification of vacant positions, artistic review, and related orchestra personnel matters
Experience partnering on audition strategy, recruitment of qualified candidates, and related musician selection processes
Experience overseeing negotiation and administration of overscale agreements, individual musician agreements, and related orchestra personnel arrangements
Experience building and maintaining productive relationships with union representatives, labor partners, and legal counsel
Experience overseeing compliance with electronic media, recording, and related rights agreements.
Experience supporting the planning and execution of recording, streaming, broadcast, and digital media initiatives.
Experience collaborating with marketing and communications teams
Experience monitoring developments in media and content distribution
Experience overseeing relationships with performance venues, landlords, facility partners, and related service providers
Experience supporting management of venue agreements, facility operations, and performance logistics
Experience providing strategic oversight of organizational information technology systems, vendors, and infrastructure planning
Experience overseeing administrative office space needs, including lease negotiation, landlord relations, and coordination of facility requirements
Experience ensuring that facilities and technology resources effectively support artistic, operational, and administrative objectives
Experience serving as an SPCO representative in Arts Partnership, including partnership agreements, facility needs, committees, task forces, and related organizational collaboration
Experience overseeing, developing and/or managing operational budgets for assigned areas of responsibility
Experience monitoring expenses, evaluating resource needs, and supporting long-term organizational sustainability
Experience balancing artistic priorities and operational requirements with sound financial management
Experience identifying opportunities to improve operational effectiveness, efficiency, and resource utilization

Nice To Haves

Experience with a distinctive musician-led artistic model
Experience advancing the SPCO’s mission, impact, sustainability, and leadership within the orchestral field

Responsibilities

Serve as a member of the SPCO's senior leadership team, helping shape organizational strategy and advance institutional priorities
Provide leadership and oversight for orchestra operations, orchestra personnel, media rights administration, facilities, and information technology
Foster a collaborative, inclusive, and solutions-oriented culture across departments and constituencies
Lead, mentor, and support a high-performing operations team, promoting accountability, professional growth, and continuous improvement
Support organizational planning and decision-making through thoughtful analysis, communication, and problem-solving
Oversee the planning and execution of orchestra activities, including concerts, rehearsals, tours, recordings, and special projects, working closely with the Director of Operations and other staff responsible for day-to-day coordination
Partner with artistic leadership, musicians, the Director of Operations and the Director of Artistic Planning on season planning, season models and operational plans that support artistic priorities and organizational goals
Oversee orchestra scheduling and venue coordination, including calendaring and venue scheduling processes led by the Director of Operations, ensuring efficient operations and compliance with applicable agreements
Supervise orchestra library operations and concert production activities
Oversee stage crew agreement with IATSE, lead related negotiations, and work with the Technical Director to schedule stage crew in a financially responsible manner
Oversee touring logistics, travel planning, and residency activities in partnership with the Director of Operations and other operational staff
Maintain strong relationships with venue partners and ensure the successful execution of performance activities
Serve as the organization's representative as needed during concerts, rehearsals, tours, and special events, including supporting guest artist and Artistic Partner transportation logistics
Serve as the primary management liaison to SPCO musicians, fostering trust, collaboration, open communication and effective problem-solving among musicians, artistic leadership, and staff. Interpret, administer, and support compliance with collective bargaining agreements, labor agreements, and related policies, including participation in collective bargaining negotiations
Partner with Human Resources, SPCO legal counsel and organizational leadership to address musician relations matters with fairness, consistency, and professionalism
Serve as a member of the Artistic Personnel Committee and provide management leadership for applicable CBA processes, including tenure review, identification of vacant positions, artistic review, and related orchestra personnel matters
Partner with the Director of Orchestra Personnel on audition strategy, recruitment of qualified candidates, and related musician selection processes
Oversee negotiation and administration of overscale agreements, individual musician agreements, and related orchestra personnel arrangements, in partnership with the Director of Orchestra Personnel, as appropriate
Build and maintain productive relationships with union representatives, labor partners, and SPCO legal counsel
Oversee compliance with electronic media, recording, and related rights agreements.
Support the planning and execution of recording, streaming, broadcast, and digital media initiatives.
Collaborate with marketing and communications teams to ensure appropriate use of orchestra media assets and compliance with applicable agreements.
Monitor developments in media and content distribution that may affect orchestra operations and rights administration.
Oversee relationships with performance venues, landlords, facility partners, and related service providers
Support management of venue agreements, facility operations, and performance logistics
Provide strategic oversight of organizational information technology systems, vendors, and infrastructure planning, working with the Director of Operations on day-to-day coordination and implementation
Oversee administrative office space needs, including lease negotiation, landlord relations, and coordination of facility requirements in partnership with the Director of Operations
Help ensure that facilities and technology resources effectively support artistic, operational, and administrative objectives
Serve as an SPCO representative in Arts Partnership, including partnership agreements, facility needs, committees, task forces, and related organizational collaboration
Oversee, develop and/or manage operational budgets for assigned areas of responsibility
Monitor expenses, evaluate resource needs, and support long-term organizational sustainability
Balance artistic priorities and operational requirements with sound financial management
Identify opportunities to improve operational effectiveness, efficiency, and resource utilization