Chief of Staff

VSCO•San Francisco, CA

2d•Hybrid

About The Position

VSCO is seeking a Chief of Staff to work directly with the CEO to drive company-wide execution. This role involves owning high-stakes projects, building operating rhythms for a fast-moving team, and ensuring that key priorities are met. The Chief of Staff will touch various aspects of the business including planning, hiring, product, go-to-market, finance, and culture. The position requires an individual who is wired to execute and eager to learn how a company grows through hands-on experience. This role offers direct mentorship from an experienced CEO, access to strategic decision-making processes, and a front-row seat to building a company that supports photographers in their professional journeys. The role reports directly to the CEO and requires a minimum of 3 days per week in the San Francisco, CA office.

Requirements

5+ years of experience in operations, consulting, strategy, business development, or a cross-functional startup role.
Demonstrated ability to run complex, multi-stakeholder projects from kickoff to completion.
Strong systems thinker: ability to build processes that scale.
Comfortable partnering with the CEO and other senior executives, asking difficult questions, challenging assumptions respectfully, and driving accountability.
Excellent written communicator: ability to write clearly and concisely.
Strong synthesizer: ability to take ambiguous information and turn it into clear recommendations.
High judgment and discretion: ability to know what to escalate, handle, or let go.
Genuinely curious about business: how companies grow, how teams operate, how decisions get made.
Fluent using AI tools to work faster, think better, and elevate others' use of these tools.
Minimum 3 days per week in the San Francisco, CA office.

Nice To Haves

Teams you've been part of move faster and with more clarity after you join them.
You've consistently taken on more than your title suggested, and delivered.
Operational problems you drive get solved with extreme ownership.
You've operated as the 'glue' on a team before, making everyone around you more effective.
You turn messy information into clear recommendations that people can act on.
When you don't know the answer, you find it instead of letting yourself get blocked.
You write a good memo: not verbose, concise.
You want to become a better business leader, and you understand that the fastest path is doing real work alongside someone great.

Responsibilities

Own the company's operating cadence, including weekly leadership syncs, monthly business reviews, and quarterly/annual planning.
Track priorities, decisions, and commitments across the leadership team to ensure nothing falls through the cracks.
Build lightweight systems to keep teams aligned and moving forward without adding bureaucracy.
Serve as the CEO's closest day-to-day operational partner, anticipating needs, managing inbound priorities, and protecting focus on high-leverage work.
Act as a strategic sparring partner to the CEO, pressure-testing ideas, challenging assumptions, and sharpening thinking.
Prepare the CEO for high-stakes conversations with briefing materials, decision framing, and context.
Draft memos, strategic updates, and communications on behalf of the CEO, acting as a trusted proxy when needed.
Lead cross-functional initiatives such as planning processes, org design, go-to-market launches, vendor relationships, and internal tooling.
Identify and resolve friction points in cross-functional work, surface ownership gaps, and drive follow-through.
Support board meeting preparation, investor communications, and company-wide all-hands meetings.
Partner with the People team on headcount planning, new hire onboarding, and leadership team offsites.
Help design and communicate internal processes that reflect VSCO's values and operations.