Chief of Staff

Allswell•San Francisco, CA

14d

About The Position

Allswell is building the leading mental health company for the LGBTQ+ community. Affirming, high-quality care is still hard to find and harder to afford, and we are fixing that with a specialized clinical model, technology that makes our clinicians more effective, and insurance coverage that puts real care within reach. The clinical outcomes are strong and the growth is fast. Since launching we have served hundreds of clients across Maryland, Virginia, and Washington, DC, in-network with Medicaid and major commercial plans in all three. 79% of clients report reduced depression and 72% report reduced anxiety after 60 or more days of care. We are expanding our services and footprint quickly, and building the team to match. Backed by leading healthcare and impact investors, we have the runway to do it right. As Chief of Staff you are the CEO's right hand across strategy and execution. Where our Head of Finance and Operations owns the numbers, you own the priorities: the highest-leverage projects across the company, the hires we need next, and the story we tell partners and the board.

Requirements

3+ years in consulting, banking, or strategy and bizops at a high-growth startup; healthcare a strong plus
Sharp analytically and extremely organized, equally at home in a spreadsheet and a board deck
Excellent writer who can hold the room with stakeholders ranging from investors to clinicians
Thrives on ambiguity, context-switching, and ownership
Bachelor's required; MBA a plus
Passion for and commitment to LGBTQ+ health equity
Demonstrated AI fluency. You use AI tools to work faster and think bigger, and you find leverage others miss

Nice To Haves

A deep passion for transforming how LGBTQ+ people access affirming, insurance-covered mental health care
Experience taking ambiguous, cross-functional problems from zero to launched
A track record of earning trust with executives, investors, and operators alike

Responsibilities

Serve as the CEO's thought partner on strategy, prioritization, and the decisions that matter most.
Run OKRs and planning cadence, while tracking follow-through.
Take our hardest cross-functional problems from analysis to launch, including new payers, markets, and service lines. Then hand them to permanent owners.
Prepare board materials and investor updates, contribute to metrics and narrative, and support the CEO on fundraising.
Drive hiring execution for senior and clinical roles and coordinate onboarding.
Own meeting cadence and decision tracking, and represent Allswell with partners and at industry events.