Chief of Staff - Revenue

Nexthink • Boston, MA

3h • $140,000 - $1,900,000 • Hybrid

About The Position

Nexthink is seeking an energetic, highly organized, and motivated operational expert to work alongside the Chief Revenue Officer (CRO) and Chief Customer Officer (CCO). The Revenue Chief of Staff program-manages critical operations and executive functions, providing leverage to the go-to-market (GTM) organization through strategic and holistic oversight of operational rhythms, business processes, and procedures. The role enables effective execution across Sales and supports the CRO’s strategic priorities.

The position works directly with revenue and sales leadership to drive GTM initiatives, improve operational processes, coordinate leadership meetings and business reviews, and support communication and accountability across the organization. It also manages Sales budget tracking and reporting, including expenses for meetings, events, and travel. The role may act as second in command when the CRO is unavailable.

Nexthink is a digital employee experience company whose platform gives enterprises visibility into employees’ technology experiences and supports proactive, automated experience management. The company describes itself as a global leader in digital employee experience and reports a recent valuation of $3 billion.

Requirements

• At least 7 years of demonstrated success in business support, Chief of Staff, operations, or a similar role involving strategic and tactical execution.
• Highly detail-oriented, with excellent verbal, written, and interpersonal skills.
• Excellent presentation skills and ability to run efficient, productive meetings with senior stakeholders.
• Excellent program management skills and understanding of sales dynamics, such as sales operations or commercial operations.
• Analytical, strategic, and creative thinking skills, with strong business acumen.
• Proven ability and desire to drive initiatives with minimal structure.
• Willingness to get hands-on, lead by example, and motivate teams through in-person and remote management.
• Desire to work in a fast-paced technology environment and adapt to changing business demands and priorities.
• Business-focused, with the ability to understand, prioritize, and balance day-to-day work with long-term Sales goals and deliverables.

Responsibilities

• Work with the CRO, CCO, and sales leadership to transition, track, and advance key GTM operational initiatives.
• Prepare for and coordinate weekly and monthly meetings, including Sales Leadership and team-wide strategy discussions, in partnership with Rev Ops, which creates the data and presentation materials.
• Keep Sales leadership accountable for commitments and help managers keep their reports accountable for results.
• Set agendas, run, and synthesize internal meetings, business reviews, and regular all-hands meetings.
• Help keep the CRO and CCO accessible and open to new ideas and proposals.
• Implement key operational processes across the GTM organization, ensuring alignment and accountability.
• Develop, track, and target team-wide success across quarterly OKRs.
• Manage planning sessions, business check-ins, and review meetings with the CRO and CCO.
• Act as second in command when the CRO steps away for other key duties.
• Support team communication and information sharing; work cross-functionally to identify pain points and develop solutions.
• Track, manage, and report on the Sales budget, including Sales meetings, events, and team travel.
• Embody Nexthink’s core values: We are one team, We are positive, We keep growing, and We get things done.

Benefits

• Company-paid health, dental, and vision benefits for US employees.
• Access to life insurance, long-term disability, and accidental death/personal loss coverage.
• Flexible hours.
• Unlimited paid time off, in addition to 15 days of holidays.
• 11 company-paid holidays.
• Three additional days for volunteering.
• Hybrid work model balancing office and remote work.
• Structured onboarding to support connections and team integration.
• Free access to professional training platforms.
• Up to 16 weeks of paid leave for birthing parents or primary caregivers and 6 weeks for secondary caregivers.
• 401(k) plan with up to 4% company matching contributions and immediate vesting.
• Bonuses for successful employee referrals after three months of continuous employment.
• Base salary and potential commission or performance bonus plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed