Chief of Staff

Wafer•San Francisco, CA

10d•Onsite

About The Position

Our mission at Wafer is to maximize intelligence per watt by using AI to optimize AI infrastructure, achieving thousands of times better energy and cost efficiency. We believe cheap intelligence is the most essential piece of technology for a future of abundance. And we aim to build the future with intelligence too cheap to meter. Wafer is well funded and serves trillions of tokens a month for mission-critical workloads. We serve high-performance inference to some of the fastest-growing AI companies in the world. We're looking for a Chief of Staff to work directly with our CEO and make the company move faster. This is an unusually broad role. Your job is to take ownership of whatever important work would otherwise fall through the cracks. One week that might mean coordinating an important customer visit, building a financial model, and helping negotiate a vendor contract. The next it might mean figuring out a new office, running a recruiting process, preparing for an investor meeting, or turning a messy strategic question into a clear decision. You should be the kind of person we can hand an incomplete thought to and trust that it will come back finished.

Requirements

Extremely high agency: When something is unclear, your instinct is to figure it out rather than wait for instructions.
Unusually organized and detail-oriented.
Excellent judgment and know when to make a decision yourself versus pull someone else in.
Comfortable switching between very different kinds of work in the same day.
Scrappy: Solve problems with the minimum amount of process necessary.
Communicate extremely clearly and can represent Wafer well with customers, candidates, investors, and partners.
Enough technical curiosity and fluency to understand an AI infrastructure company and learn quickly from engineers.
Discreet and trustworthy with sensitive company information.
Low ego.
Operated in a fast-moving, early-stage, or otherwise extremely demanding environment.
Learn very quickly and get an unreasonable amount done.

Responsibilities

Take ambiguous problems from the CEO and drive them from rough idea to completed outcome.
Keep important company priorities from falling through the cracks across teams.
Help manage our most important customer relationships.
Coordinate dinners, meetings, visits, follow-ups, gifts, events, and anything else that makes customers feel exceptionally taken care of, while keeping founders directly involved in the relationships that matter.
Own company operations that don't yet justify a dedicated function, including office operations, vendors, logistics, travel, contracts, and special projects.
Support recruiting when needed, particularly on high-priority searches and closing exceptional candidates.
Handle legal and administrative workflows alongside outside counsel and make sure important issues actually reach resolution.
Take technical context from the engineering team and turn it into clear communication for customers, candidates, investors, and partners.
Identify recurring bottlenecks and either fix them yourself, build a lightweight system around them, or help us hire the person who should own them permanently.
Do whatever else is most important for Wafer that week.