Chief of Staff

BusPatrol • Austin, TX

3d

About The Position

BusPatrol is seeking a senior enterprise operator to serve as an extension of the CEO and translate company strategy into measurable priorities, operating rhythms, and delivered outcomes. The role combines strategic counsel, cross-functional execution, business performance management, executive communication, and hands-on transformation. The successful candidate will move comfortably between Board-level discussions and detailed operating issues, bring structure to ambiguity, and drive important work through completion.

The Chief of Staff partners with the CEO and senior leadership team to advance enterprise priorities, monitor performance, improve the operating model, and lead strategic initiatives and special situations. The role also prepares executive and Board communications, supports sound decision-making, and may provide interim leadership or hands-on support to a function, team, or business unit.

BusPatrol is a mission-driven technology company focused on school-bus safety. It uses AI, machine learning, telematics, cameras, cloud-based data management, and an integrated software platform to help school districts, municipalities, and law enforcement improve safety and reduce dangerous driving behavior.

Requirements

• Master’s degree in Business Administration (MBA) or a related field.
• At least 5 years of progressive experience in operations, strategy, consulting, transformation, finance, technology, commercial operations, or a comparable field.
• Hands-on experience leading operational transformation, organizational effectiveness, process improvement, or performance-management initiatives in a technology-enabled or operationally complex environment.
• Ability to identify the true drivers of problems, prioritize high-value actions, and convert analysis into execution.
• Structured problem-solving skills, including the ability to break down complex issues and data, determine what is sufficient to proceed, and drive practical solutions.
• High ownership, initiative, and accountability, with comfort making decisions and creating structure where established processes are limited.
• Expert-level financial, quantitative, and analytical capability, including the ability to build or interpret operating models, business cases, and performance dashboards.
• Clear, concise, data-driven communication skills and experience communicating with Boards, executive teams, functional leaders, and frontline employees.
• Demonstrated depth in at least one operationally relevant area, such as commercial operations, sales effectiveness, field operations, technology or product, finance, talent, supply chain, or procurement.
• Sound judgment, discretion, and ability to influence senior stakeholders without relying on formal authority.
• High energy, adaptability, urgency, and comfort in a fast-moving, growth-oriented environment.
• Willingness and ability to travel up to 40% or as required by business priorities.
• Bachelor’s degree required.

Nice To Haves

• Advanced degree in business, finance, operations, or a related field.

Responsibilities

• Support the CEO in developing and executing business initiatives that advance BusPatrol’s strategy and mission, ensuring timely execution.
• Reinforce the CEO’s agenda and organizational priorities across short-, medium-, and long-term business execution.
• Partner with the CEO and senior leadership team to drive progress and accountability for revenue growth, profitability, capital allocation, and operational goals.
• Serve as a designated stand-in to advance organizational priorities and decision velocity as needed.
• Establish cross-functional visibility into performance, risks, dependencies, and decisions through operating cadences and enterprise metrics; drive prioritized actions to improve business performance.
• Help the CEO assess market trends, competitive intelligence, and technology developments relevant to BusPatrol’s long-term competitive position.
• Personally own and execute high-priority cross-functional initiatives, identify roadblocks, align owners, and drive work to completion.
• Serve as a trusted and candid thought partner to the CEO, applying sound judgment and discretion, surfacing difficult facts, challenging assumptions, and recommending a path forward.
• Synthesize operating, financial, organizational, and market issues into clear choices, recommendations, and next steps.
• Refine formal and informal communication cadences to keep the CEO informed, improve decision quality, and reinforce leadership-team alignment.
• Help scale and professionalize BusPatrol’s operating model through improvements to company-wide processes and tools, decision rights and practices, resource allocation, cross-functional planning, and execution discipline.
• Create practical frameworks, performance cadences, and shared KPI definitions that align the organization around common facts and priorities.
• Identify opportunities to improve operating efficiency, organizational effectiveness, and agility without introducing unnecessary bureaucracy.
• Help shift the organization from reactive activity to disciplined prioritization against high-value goals.
• Build trust and accountability across functions while maintaining urgency, transparency, and high execution standards.
• Structure, draft, coordinate, and finalize Board, senior leadership, business review, and other executive reporting materials.
• Translate operating data and functional updates into clear, concise, decision-useful narratives and presentations.
• Give actionable feedback to improve executive communication quality and consistency across the organization.
• Deliver key messages to business leaders, employees, and external stakeholders on behalf of the CEO when appropriate.
• Lead strategic initiatives and special situations requiring enterprise-level coordination, analytical rigor, and sustained follow-through.
• Bring depth in at least one operationally relevant area and, when needed, provide interim leadership or hands-on support to a function, team, or business unit.
• Develop a fundamental understanding of BusPatrol’s business model and value drivers, anticipate issues, and identify opportunities to increase growth and profitability.

Benefits

• Competitive salary and benefits package.
• Unlimited PTO.
• Purpose-driven career focused on protecting children and improving public safety.
• Opportunity to participate in a culture of safety, learning, and teamwork.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior